About Blog
Login
Service Center

Real Reviews From Verified Customers

Service Center Review Summary

5 star 8349 reviews 67%
4 star 3118 reviews 25%
3 star 278 reviews 2%
2 star 319 reviews 3%
1 star 373 reviews 3%
Review Us
William W.
4 out of 5
10/25/2023
Adrian was awesome! Give him a raise! Will keep coming back because of him!!!
Nancy H.
5 out of 5
10/24/2023
Al is always helpful, knowledgeable and professional
Calvin H.
4 out of 5
10/24/2023
Had our Honda Pilot in for some major service work. Andree made getting the appointment easy, helped insure the work was completed timely and properly, and kept me notified of progress.
Theresa F.
2 out of 5
10/24/2023
I requested a wash but came out to a dirty car. Additionally the wash was detailed on my report. We also witnessed the service department hand over the wrong keys to a customer. Thankfully the customer realized and handed over the extra keys she was given. In our report we were given an extra page with someone else’s information. Overall the experience has me wondering if I need to find a new Honda dealership to service my car.
Stephanie C.
4 out of 5
10/24/2023
My daughter had routine maintenance on her CRV about 5 weeks ago. She immediately smelled exhaust fumes inside the CRV. She made an appointment with Germain Honda and it was discovered the CRV had an oil leak due to a broken part during the routine maintenance. The CRV was repaired at no cost. Alfredo provided excellent service. Thank you
Mark K.
5 out of 5
10/24/2023
Keep up the good work!
Jessica E.
5 out of 5
10/24/2023
Thanks for getting us in on a moments notice and taking good care of us. We appreciate all you do!
Kayla H.
4 out of 5
10/24/2023
Straight to the point and honest. I appreciate the candor.
Janet B.
3 out of 5
10/23/2023
Pressed the wrong button! Yes I was satisfied!
Viergela C.
2 out of 5
10/22/2023
I waited for my service. I was told it would take 2-2.5 hours. At the 3 hour mark I went up to the desk and found out my car had been ready. The rep lied and said he called me. I had my phone out and did not receive anything until 5 minutes after I left that my car was ready for payment. He then apologized and said he will give me $50 off but only gave me $25 off because he added a big $25 charge for something that was not on my inventory. I also do not get the breakdown list of the different systems and of what passes and failed and what’s recommended. I have been coming here since 2016 and never ever had such an horrible experience. I did not see any familiar faces there so I don’t know what’s going on at this location.
Leonardo G.
5 out of 5
10/22/2023
Alfredo explica muy bien lo que el carro necesita, es muy profesional.
Jim G.
1 out of 5
10/21/2023
Did not go over the line items details prior to work. I was not able to fully understand the entire scope of work.
Janice R.
5 out of 5
10/21/2023
I appreciated having a thorough discussion and having my questions answered by Al.
Tyrone H.
5 out of 5
10/21/2023
Nathan did a great job as always!
Kathryn K.
5 out of 5
10/19/2023
Victor made sure my car service accommodated my personal needs.
Trina J.
4 out of 5
10/19/2023
Andre is professional and I felt like he was honest & upfront with repairs/maintenance. Will always ask for him when visiting dealership.
Timothy K.
5 out of 5
10/18/2023
Great and very helpful
Thea A.
5 out of 5
10/18/2023
Levi did a great job taking care of my needs and repairs were completed in a timely manner.
Bobby O.
5 out of 5
10/18/2023
Outstanding as usual. Andrew Khaziran was outstanding as usual. Took care of everything and kept me informed. Had me in and out in no time.
Paul C.
5 out of 5
10/18/2023
Thankyou. Great service abd great people.

Loading...

Service Center Address
Service Center Hours
Service Center Directions
Service Center Review
Service Center Appointment
Service Center Recommended Dealers
Service Center Article
Service Center Specials
Service Center Photos
Service Center Videos
Service Center About
Service Center Contact
Service Center Cs Thanks
Service Center Apt Thanks
Service Center How It Works
Service Center Listen
Service Center Review Sort

We use cookies to personalise content and ads and to analyze our traffic. We also share information about your use of our site with our advertising and analytics partners who may combine it with other information that you've provided to them or that they've collected from your use of other services.