Lyft canceled 1 minute before arrival. Other than that everything was fine.
Vince has assisted me in previous services and has exhibited utmost professionalism and respect. He appears to be knowledgeable in his field of work and attentive to his client needs. He is an effective service advisor.
While I wasn’t able to resolve my issue at Sierra Honda due to an issue with my extended warranty, Vince was very patient and persistent in trying to help me.
Tina was great and I was in and out faster than I thought
The air conditioner was serviced yesterday and today it was only blowing hot air. I called to talk to any service advisor and was told I had to wait for Billy to come back as only he could help me.
As always, Kevin was very professional, courteous & friendly. He kept me advised of what was going on with my car. Kevin made sure I was comfortable with the Lyft service & knew how it works. Kevin is an important reason for me to continue having my car serviced at Seirra Honda.
Vince is very easy to work with and very welcoming. He’s easy to trust as well. Extremely helpful- he took the time to explain and reboot my Apple CarPlay and even note the instructions for me. I will recommend Vince to anyone who is looking to service their Honda’s at the dealership.
Great customer service. Informed me of all services needed and what I already had done.
Kevin was very helpful and knows what he is doing. Thank you for a job well done.
Vince is always great, always helpful, and is jut awesome. I will keep coming back just for his service!
Billy did a great job. He helped me get a ride and had the vehicle ready when I came back.????
Great service and everything done as promised and in time indicated
Appears everyone works as a team. Good job!
Kevin is very professional and friendly
This is my second visit and both times I've dealt with Vince Tran has been professional and courteous.
And both times my car was finished as promised.
Very happy with your service and staff.
Excellent customer service from Kevin. Thank you!
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