Vince Tran was awesome. Excellent customer service.
Billy went above and beyond to get my car repaired. He is professional and responsive. Good communicator.
Constantly kept me updated about my vehicle. He made me feel like the car was in good hands and explained everything that was going to be done.
Professional and pleasant as usual.
Kevin was great. Clearly explained answers to all of our question. Thanks!
I appreciated Kevin's kindness and consideration and honesty. He was careful to explain everything. He definitely went the extra mile! A+/100%
I hav a warranties he said not covered for manual cleaning of the part it is not covered, I would like to be reimbursed from this I paid 315,00 for a cleaning that should b covered according to Rock Honda r part replaced with my warranty I dont think me are my wife will continue service at my home dealer.SORRIE for the inconvenience of purchasing are HONDAS there. Thanks
I always have a great experience with Vince and specifically request him when I have my vehicle serviced at Sierra Honda. He’s great!
Kevin is always helpful and professional
Very courteous and professional. However I don’t remember being introduced to the technician. Otherwise it was a great visit. Thank you
Adam was professional, courteous, responsive and on top of everything every step of the way — from 1st phone call to schedule my service appointment to when I drove away.
I scheduled an appointment through the website for B1 and recall service. When I got there the I was told there wasn't enough time to do the recall service.
I have been your customer for many years and I am certain that the service I receive at Sierra Honda in Duarte cannot be found anywhere else! I do not live in the area, but what brings me to your location time after time is knowing that I will receive excellent and honest service that I can depend on. Kevin Eng is always personable and always helps matters be as hassle free as possible - he is a true asset to the Sierra Honda Team in Duarte - thank you Kevin and the rest of the team! :)
My service advisor Kevin is friendly, thorough and professional as always. He worked efficiently and made sure that the service on my vehicle was completed in a timely fashion.
Billy Tam was amazing. We went to several different dealerships and he was the best to work with.
I'm going back to Monrovia Honda for life due to this.
Great experience ????
Vince was great, patient and thorough and provided the documentation I needed for my diagnostic.
Billy was excellent communicator thank you
Billy was excellent, thank you!
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