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Real Reviews From Verified Customers

Service Center Review Summary

5 star 3522 reviews 64%
4 star 1383 reviews 25%
3 star 145 reviews 3%
2 star 254 reviews 5%
1 star 187 reviews 3%
Review Us
Yvonne S.
5 out of 5
10/8/2021
Appreciate the timeliness and professionalism.
Imelda L.
5 out of 5
10/7/2021
Rafael was very nice and helpful.
Jannette F.
5 out of 5
10/7/2021
Always excellent service, and today was no exception. Thank you!
Kevin M.
5 out of 5
10/7/2021
Amazing service , very helpful!
Jennifer F.
1 out of 5
10/7/2021
I advised i would be waiting for my vehicle. I was in the waiting room, literally 10 feet away from the employees, never even left to go to the restroom. I didn't find out my vehicle was ready until I asked 3 hours later. Who knows how long i was waiting after my vehicle was ready.
Christiana T.
4 out of 5
10/7/2021
Rafael Ibarra provided outstanding service. So glad I was able to have completed recall and maintenance within the same day. 10/10
Maria Charlotte.
4 out of 5
10/6/2021
Rafael Ibarra was very helpful and accommodating. He explained to me what needs to be done in the my car and I was given a discount too. Thank you Rafael!
Sonia F.
5 out of 5
10/6/2021
The team was great! They took care of all my needs and processed the maintenance quickly
Leslie M.
2 out of 5
10/6/2021
I wrote a letter to Sierra Subaru after my service appointment today. Please contact me after you have received the letter.
James T.
5 out of 5
10/6/2021
Did the job!
Michael R.
5 out of 5
10/6/2021
Great job!
Isabella M.
4 out of 5
10/6/2021
Victor was very helpful! I weirdly got the text that my car was ready the next day.
Robert M.
5 out of 5
10/3/2021
All my visits pleasant and well done, thank you.
Susan R.
4 out of 5
10/2/2021
Jaime is organized, explains thoroughly, answers questions; service was completed within the indicated time frame; as a “waiter” I know what to expect. Thanks Jaime Vega and Sierra Subaru!
Adam B.
5 out of 5
10/2/2021
Thank you!
Chloe A.
5 out of 5
10/2/2021
Rafael was fantastic! He was so kind, communicative, and respectful. I love Subaru Sierra!
Lorena O.
5 out of 5
10/2/2021
Rafael is very helpful
Cesar A.
4 out of 5
10/2/2021
Raphael was super attentive to my issues and was quick to find any resolution if needed. Great employee to have.
Ricky N.
4 out of 5
10/1/2021
Thank you for getting my car back to me quickly. It’s running great!
Bill H.
5 out of 5
10/1/2021
Very friendly and efficient

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