Rocky Bob- the service technician who replaced rear arm control recall were great.
I was so pleased to get my car back one day before it was promised! Fred Biyzael said they were very busy on the holiday and so he thought Tuesday was what they could do. He then went to bat for us and got the part from Glendale and got it done a day early! Really appreciate that extra service. Thank you!
A1 service, very professional
David is a great representation of what great customer service looks like. He’s an asset to your business.
Great service my car was expertly repaired and I was charged a very fair price.the technician who repaired my car was very professional and explained everything he did in plain English also Fred was great a real pleasure to work with I’ll definitely tell all my friends about Sierra thanks
David is great. Got me in and out quickly.
Fred, was up front with me on the recall repairs and that was a big help to so I could schedule my time. Thank you Fred and Sierra dodge.
Dave McKibben
Great service! When I chose Sierra for my car
Service I chose well!
Just to call customers when there vehicle are fished. Never received a call when my car was done. A little better communication.
I feel that Fred could have been more friendly. He wasn't rude but not welcoming. On another note, my Durango was at your shop for 2 days and it didn't even get a courtesy wash. This is the first time I have been to a dealer with a newer car and not received a courtesy wash. I am thinking that I will have to give the Dodge dealership in Glendora a try. Not very pleased with Sierra Dodge.
Thank you David and Frank for all your help. Sierra is our first service stop for our Grand Cherokee.
Fred was friendly, receptive, and kind.
I have found Fred to be honest, fair and one I can trust for good advice. Shelby W
Both Fariborz and Mauricio were very helpful and professional. Excellent customer service!
David Figueroa is one of the best employees at Sierra. He’s always very pleasant and helpful.
I have always been extremely satisfied with the Service Department personnel, especially when dealing with David Figueroa. He is the ship’s captain leading his team to successfully navigate the customers’ needs and does it with the utmost respect and courtesy. His knowledge and professionalism is exemplary.
David did a great job! Thanks
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