Order the correct part or dont wait 3 hours after i come in to tell me its wrong
Very polite and professional!
Fred always gives me personal attention with what I need.
Fred is always fantastic! I like having “a guy” that knows me and my car history a little better every time I visit. Thanks for taking good care of us, Fred.
Service was so good I even called back to thank him later. Fast, friend, efficient... Fred made me not hate having to take my car in for servicing. Like the Terminator, "I'll be back."
I'm very happy the way he served, David was a nice person he did everything that request and my car now is working very good, I'm very appreciated, thank you
Fred provides great service and very thorough
David was great as always , Fred was cool too????
When vehicle was dropped off I wasn't given a realistic truthful repair time
My experience was excellent. Customer service was awesome. Thank you very much
Just want to say thank you to everyone at Sierra Chrysler Dodge Jeep Ram dealership especially Fred in the service department for making sure that I was well taken care of from beginning to end! Super happy to have my car back and all fixed up. MILLION THANK YOUS!!
Handle my service quickly and efficiently. Loved the periodic updates that were available via text message.
My first visit to Sierra Chrysler service was entirely positive, from the greeting I received when dropping off the vehicle to the pleasant disposition of the cashier at the end.
I always get excellent service there. Thank you!
I brought my car for an oil change at 7:15 am I waited at the dealership until 10:30 am, when I picked the car I noticed that the oil service gauge has not be reset. It took another 15 minutes I was able to drive out of the dealership.
When I arrived home I parked my car on my driveway which is slightly slented.
When I moved my car an hour later I noticed a black spot the size about 7" round. Since the color of the oil was black it let me believe that whoever changed the oil did not clean the old oil as he replaced the oil filter.
I'll drive the car tomorrow to make sure that indeed the leak stoped.
My only complaint was that I was not notified that my car was done until the next morning when it was scheduled to be done same day. Other than that everything was great. I love the text message communication about my vehicle. Thanks again.
Although everyone was diligent and professional, the problem remains unresolved.
I appreciate the quick service provided by your service team. Having all maintenance I needed done in just one day, makes the rest of my week much easier. And for that, thank you.
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