Sierra Chrysler Dodge Jeep Ram Auto Repair Service Center

Friendly & professional

Great service and staff would come back again

I love the courtesy and good attitude of the people. That is what motivates me to keep coming.

This was my first visit to your dealership. I have a 2016 Jeep Rubicon with 5100 miles. I took in for a routine scheduled oil change. I was greeted by your service rep Isaac. I left my car and about 30 min later he called to informed me by message that I need to leave my car for about a week, because the front transmission pump needed to be replaced. He said the transmission would need to be dropped. We went back to dealership and looked at car with the transmission specialist and asked him to check the transmission fluid. Transmission fluid was full to the top. I understand that situations like this arise, however Isaac was not very accommodating. He really was not offering any suggestions or solutions. I have a scheduled appointment this Monday 10/10 to have matter resolved. I wish to deal with anyone other than Issac. My plan is to call the dealership and have my situation escalated. I would really like to speak to someone so I can provide more details on my experience

On two consecutive service visits my jeep has sustained paint damage. First on the newly painted driver's door one day after picking it from the body shop. Then this latest visit they had to remove the left rear wheel to access a part being replaced at the fuel tank. The Grey portion of the wheel spoke had a chip with loose paint.

Dave and staff were great!

David is always professional and extremely helpful.

Great Job Fred and Team Sierra!!!

Satisfied as usual

Nice people to deal with.

I had to visit 7th center four times and not be helped.

Great service and thanks for the car wash!

Everything was great from a friendly smile greeting me in the morning to great service done on my car in a timely manner. I especially appreciated the car wash to end my visit.

They all were very helpful and very nice Thank you

Great job as always

Great service from David. However, I'm disappointed in the quality of the automobile. A $50,000 car should never have these types of problems.

Thanks!

You seriously need to work on communication with your customers. An update maybe once a day with the status of a vehicle could really go a long way in keeping people from becoming frustrated. The customer shouldn't have to be the only one calling to get information on the vehicle.