Ms. Shifs was very helpful!
Had an appt to get the ball rolling and he told me it would take a few days wwll two weeks later I had to call and all of a sudden they had the part. Also when they tried to give me my car back it looked like the front of my car was driving threw mud. I had the guy go wash it but who does that.
Sierra was more then helpful when I pulled up for my service appointment. She took the time to listen to any questions I had and explained the answers thoroughly. I was very satisfied with her level of professionalism and customer service. Thank you Sierra.
Michael rocks. He kept me in the loop, very professional.
Sierra was nice to deal with and was informative about my car.
Top notch crew very helpful and courteous
Thanks again for the great service
George was very chipper for the early meeting in the morning. He had a great demeanor with good conversation while he was taking care of my paper work. Thank you for taking care of us this morning!
Eric was professional and explained to me what work had been completed on my vehicle.
Kevin was great to work with
Eric was great. He and Sierra game me excellent customer service.
I took my 2012 focus in to get recalls fixed. When I got it back it wasnt working. Enough said. It is obvious that your people do not know what they are doing and will not take responsibility for what they did. Instead trying to say it was an issue with my transmission . I bought my car from Colley new . I am now in the market to get another but you will never get my business ever again. Not to mention anyone else I know of looking for repair or a car. Don't bother calling me .
Service was completed in recorded time, thank you.
Sierra was extremely helpful
Can't say enough good things about George. He explains everything that needs to be done on my car, even answers my dumb questions. A very nice person.
George is a great service advisor. I ask for him whenever I take one of my cars in. In my opinion, he's the best. George is always professional, friendly and k knowledgeable about my cars. He's the main reason why I keep bringing my cars back to Colley for service.
George is very customer oriented and ensured my needs were fully addressed. My vehicle was repaired in a timely manner. Will definitely be returning so George can assist with future needs. He is a great asset to Colley Ford.
Made an appointment online last week for 8:30am on Tuesday January 28 with Eric. I arrived at appointment time and Eric was ready for me.
Eric was by far the best service advisor we have ever had your dealership should be glad to have him on your team we hope to work with him for all our future needs with our mustang
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