Sierra was awesome as always from beginning until the time I picked up my car.
I appreciate Sierra's efforts to do a thorough job.
The service guy was new & wanted to perform some other services before it was needed. I caught it & corrected it. He appeared untrained & without a protocall to follow,like he was “winging” it. I asked Eric to help me,he helped me before with my front right tie rod/suspension when another service guy didn’t call back for 2 days(left me hanging).
Happy to have my service issue resolved the same day.
I will have to return tomorrow to have the tire pressure set correctly after the tire rotation. This is the same issue I had the last time I was there several months ago. This is a simple service and both times I've had to return the day after and take time off work to do so! This time the service charge should be waved. I will cost me 7 times the service charge in wages to return. If I need to I can bring proof
Everything there made me satisfied.
Let Eric and the entire Colley Ford Team that they do great work and I appreciate their professional and friendly assistance. Thank you.
Rick and Liz Sandona
Michael was great answered all my questions and I had no problems.
Thanks, Sierra for providing exceptional and friendly service for the care of my vehicle. Always a pleasure.
Issue with the communication of what was expected from insurance and me and the service completed. Also when the truck was delivered it was Filthy. Bird crap all over the vehicle, and Acorns all over the place and the inside was very dirty from the workers and was never cleaned.
Kevin was awesome. He was friendly, informative and answered any questions I had completely. You’re the best Kevin!
I was surprised that the tires are recommended for replacement so soon after only 27,000 miles. Plus the rear brakes are already rated at “marginal.” Really?
Excellent customer service. She was vigilant in making sure everything was talking care of and even worked through illness to do so.
Sierra was great. Always kept me updated with progress of the service.
George was excellent. Had me in and out quick.
We have had George as our advisor twice now and we were very happy and entertained with him. We will request him when we bring our car in again for service.
Eric offered excellent service over and above what I would normally expect. When we pick the car up here explained exactly the work that was done in a language that even I could understand. I would recommend Colley Ford for repairs anytime.
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