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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5479 reviews 62%
4 star 1869 reviews 21%
3 star 248 reviews 3%
2 star 566 reviews 6%
1 star 607 reviews 7%
Review Us
Timothy W.
5 out of 5
3/11/2025
Best place
Ivette C.
5 out of 5
3/11/2025
Outstanding service Thank you Jay!
Michele W.
5 out of 5
3/11/2025
Fast, courteous service
Rolando M.
4 out of 5
3/8/2025
Actually some of my rubber guard in my back door pull out every time I don’t why? Your agent to assist me are very accommodating and very good man but the price of your change oil very high, no discount
Richard L.
4 out of 5
3/8/2025
MK Smith Chevrolet and their staff have never failed to met our car needs. Completely satisfied is the norm when it comes to MK Smith.
Barry B.
2 out of 5
3/8/2025
The service provided by MK Smith was horrible. Without the help of Sylvia at GM who called me every day for the last ten days, I’m sure nothing would have ever been done on my truck. Even with her help I was sent home twice because you said there was nothing you could do because my truck was too old
John N.
5 out of 5
3/7/2025
Jay was very professional and knowledgeable to my questions concerning my truck
Derek D.
5 out of 5
3/7/2025
Completely satisfied
Not-Provided M.
4 out of 5
3/7/2025
??????????
Albert W.
5 out of 5
3/6/2025
Yes , thank you again ! Jennifer Hunt is awesome, answering all my questions, and keeping me informed about the repairs to my truck.
Tim F.
5 out of 5
3/6/2025
Jennifer and the entire MKS Team always get the job done! They are appreciated!
Joseph P.
5 out of 5
3/6/2025
Jay was professional, knowledgeable, kind and thoughtful. He cares for his clients. He made the appointment enjoyable. Thank you!!
S C.
5 out of 5
3/6/2025
Martin provided professional service. Thank you.
Claudia V.
1 out of 5
3/6/2025
I can honestly tell you that I had had the most horrible experience this time. My car needed a windshield replaced I decide to not have Safelite replace the windshield and decided to take to MK so that it can be correctly replaced. My car was there about 3 days only to be told the windshield did not arrive. Took back the car the following Monday according to Jake the vendor had brought 2 wrong windshields. I arrived about 3:00pm to find the car seating there without the windshield replaced. Talked to Jay he stated contractor will come back to replace the windshield within the hour. Unfortunately cameras that sense when crossing over the line and sensor that senses when I’m not paying attention to the road are not working also, the box that seat behind the mirror fell off. All over a sour experience that to be honest it makes MK look bad. Not sure if there is no follow up from Jay or ur contractor needs to replaced but over all not a good experience. Now, I have to wait until next Tuesday for those items to be looked at.????
Emilia D.
5 out of 5
3/5/2025
Great customer service, thank you!
Steve C.
4 out of 5
3/5/2025
Jay was the young gentleman that took care of the transportation and checking in my car. He’s a credit to your company and he was nice enough to give me his cell phone number if I ever need to reach him moving forward. Thx steve
Marc S.
5 out of 5
3/5/2025
Everything went great. Thanks!
Maria Refugio.
5 out of 5
3/5/2025
Excellent experience and quality and I'm very satisfied. I like the great smiles.
Joseph C.
5 out of 5
3/4/2025
Martin did a fantastic job
Jesus S.
5 out of 5
3/2/2025
Great service!

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