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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5487 reviews 62%
4 star 1874 reviews 21%
3 star 248 reviews 3%
2 star 566 reviews 6%
1 star 607 reviews 7%
Review Us
Patriciaismael G.
4 out of 5
1/9/2025
Jennifer is attentive, ensures everything is addressed and sticks to her word! She’s committed to providing quality service.
Jesus A.
5 out of 5
1/9/2025
satisfecho con el trabajo y las explicaciones del carro gracias
Raul N.
5 out of 5
1/8/2025
As always,Jay did an awesome job as our service advisor. We appreciate his dedication for providing top-notch customer service & support. On a different note, you need a new cashier! The woman who does that job has an attitude & no professionalism. We miss Marissa She the one this person should emulate.
Rachel M.
4 out of 5
1/8/2025
????
Lewis C.
5 out of 5
1/7/2025
Great
Gabriel L.
5 out of 5
1/7/2025
Garey was very helpful.
Theodore B.
5 out of 5
1/7/2025
Jennifer was amazing. She helped me out with all I needed.
Charlie T.
5 out of 5
1/7/2025
Jennifer is the best Great attitude and personality
Angiejohn L.
5 out of 5
1/7/2025
Jay is always professional and provides great customer service! He’s extremely knowledgeable about all services.
Richard A.
4 out of 5
1/7/2025
Even though it took a bit long, I am completely satisfied with the work and friendly service Gary and MK Smith offers.
Bohao Z.
5 out of 5
1/4/2025
Excellent
Martha C.
4 out of 5
1/4/2025
Excepcional
Sal R.
2 out of 5
1/4/2025
How could I be satisfied when you guys never fixed? The issue with my vehicle, then it cost me close to $2000 and I still have the same problem. Honestly, Jennifer, I wish you guys would notify GM and ask for some real professional advice on how to fix my vehicle. I hope you get back to me and let me know what you can do.According to the f b I fee
Eva R.
5 out of 5
1/3/2025
I am completely satisfied with the customer service provided. Thank you.
Raushana B.
5 out of 5
1/3/2025
Thank you for the timely friendly service
Leo M.
5 out of 5
1/3/2025
Always ,a great visit to MK Smith thank you for your great service and professional personal
Tim F.
4 out of 5
1/1/2025
Jennifer kept me updated throughout the two week process for getting my truck repaired. She fought on my behalf with the warranty company which resulted in a positive outcome.
Lewis C.
4 out of 5
1/1/2025
MK Smith is my go to place to get my truck serviced would not go anywhere else. Recommend the place.
Elizabeth V.
5 out of 5
1/1/2025
Customer service is top tier! Jennifer Hunt makes everything a super smooth experience. She is the best customer representative out there. Her knowledge of service is above average.
Derwin H.
5 out of 5
1/1/2025
Great job perfect service

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