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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5489 reviews 62%
4 star 1877 reviews 21%
3 star 248 reviews 3%
2 star 567 reviews 6%
1 star 607 reviews 7%
Review Us
Richard G.
5 out of 5
12/25/2024
Always courteous, prompt, and professional!
Abraham E.
5 out of 5
12/24/2024
I’m happy with mk smith they are really trying to fix my sonic 2016 ltz Im happy with the service department they are legit And I want to thank Gary
Valerie B.
5 out of 5
12/24/2024
Completely satisfied with the great service.
Antonio V.
5 out of 5
12/24/2024
Satisfied
Ramiro C.
5 out of 5
12/24/2024
Good , fast and professional staff
Hector T.
5 out of 5
12/24/2024
Excellent service and fast.
Crystal D.
5 out of 5
12/21/2024
Martin provided the absolute best service. He was attentive to the concerns I had regarding my vehicle, and explained every service that would be completed.
Robert S.
5 out of 5
12/21/2024
Everything went great.
Luis R.
5 out of 5
12/20/2024
Gary and the service team always do a great job of communicating any isues found and insuring the work is completed on or ahead of schedule.
Marc S.
5 out of 5
12/20/2024
Got done ahead of schedule. Great job!
John J.
1 out of 5
12/20/2024
Feel like I was charged for a job that I should not have to pay for again after the car has been in for the same problem about 5-6X’s. I think I might be contacting GM about this bill.
Claudia S.
4 out of 5
12/19/2024
I have to express my sincere appreciation for the exceptional service I recently received from your service advisor Martin Rosales. To be honest, I had avoided bringing my car to MK Smith for a couple of years due to past negative experiences with other service advisors. However, I recently decided to give your dealership another chance and I am so glad I did because Martin was incredibly helpful, knowledgeable and professional. He took the time to explain everything clearly and answered all my questions patiently. Thanks to Martin for the excellent service! I’ll bring my car back for all future service needs.
Corbin J.
5 out of 5
12/19/2024
Always a good experience here Jay is awesome
Christina C.
5 out of 5
12/18/2024
Jay is always so friendly and accommodating!
Daphne M.
5 out of 5
12/18/2024
Martin was extremely helpful & understanding.
Gregrey G.
5 out of 5
12/18/2024
He was the best service writer I have ever experienced.
Rachael J.
5 out of 5
12/18/2024
Jennifer Hunt is a true example of how Mk Smith employees should be. She was so helpful and kind and she listened to any problem I had. Thank you Jennifer I truly appreciate all you have done.
Roy R.
5 out of 5
12/18/2024
Gary’s been taking care of the Buick for a number of years now and he never disappoints. Friendly and efficient service. Highly recommend recommended.
Sonia A.
5 out of 5
12/17/2024
Service at MK Smith is always A+. Jaylen is very professional, attentive and always goes the extra mile.
Christianeserg B.
5 out of 5
12/17/2024
Courteous and friendly was Jennifer. As always great service with the technicians. Good advice from Mgr. David on where to go for a good paint job.

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