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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5489 reviews 62%
4 star 1877 reviews 21%
3 star 248 reviews 3%
2 star 567 reviews 6%
1 star 607 reviews 7%
Review Us
Robert A.
5 out of 5
11/20/2024
Good job
Jose B.
5 out of 5
11/20/2024
Jay was very helpful and made me feel very satisfied with the costumer service he provided today.
Wesley D.
5 out of 5
11/19/2024
Excellent Service and timely. Jay does an Great job .
Chenguang Z.
5 out of 5
11/19/2024
Very good!
Michael M.
4 out of 5
11/19/2024
Easy to schedule and close to my office
Ernesto F.
2 out of 5
11/16/2024
Took 2 days to get appointment. Lady on phone said few hours but same day. Get there today and because it's factory recall (and I'm not paying for it) goes to end of service list. It's Friday so no time today, closed on weekends, Monday full. So maybe Tues to start and no idea when done if they even start on it. Do I left, NO service was done because apparently I need to make an appointment a week in advance cause 2 FULL business days was enough notice for your team.So no I will not, nor will my family's 9x other vehicles will do any services here.
Nicholas S.
4 out of 5
11/16/2024
Jennifer Hunt is amazing!
Thomas M.
5 out of 5
11/16/2024
Completely satisfied with the service provided by Martin, the technician and cashier!
Steverosemarie C.
5 out of 5
11/16/2024
Jennifer is always professional and very friendly
Austin G.
5 out of 5
11/16/2024
Jay is amazing, he actually knew on a previous visit what was wrong with my truck before the mechanics did. He’s awesome, on point, and always friendly. He’s my go to whenever I’m at MK thanks as always!
Eliseo F.
5 out of 5
11/16/2024
jay Miguel mary made my experience delightful
Rick S.
5 out of 5
11/15/2024
From the moment Gary said hello, my experience was great. Everyone including the driver were great.
Mario C.
5 out of 5
11/15/2024
Jennifer explained everything and was very professional
Richardalice L.
5 out of 5
11/15/2024
Jennifer is so wonderful and very helpful explaining everything so there’s no confusion! She’s a true professional! I’ve known her and many of the workers at MK Chevrolet!! I will always buy my Chevrolet’s and take my vehicle to MK Chevrolet! Chino Hills
Phillip .
5 out of 5
11/15/2024
Very professional. Great customer service
Not-Provided E.
5 out of 5
11/15/2024
Excellent service
Debbie N.
4 out of 5
11/14/2024
Jay wasn’t originally scheduled to be my advisor but helped me immediately since my advisor was momentarily out (to lunch maybe?). He was super friendly, helpful and let me know they were running behind which I really appreciated. He was great!
David T.
4 out of 5
11/14/2024
They cared about me and my vehicle.
Alexia D.
5 out of 5
11/13/2024
Martin was absolutely the most amazing service representative I could ask for. He made me feel confined in choosing Chevy and he answered all my questions and concerns. I will definitely ask for him next time I’m in need of services. Thank you so much for your kindness!
Karen W.
5 out of 5
11/13/2024
Great experience. Everyone was friendly and I didn’t have to explain all that needs to be done since this was for routine oil, filter change , etc. The service was done in a very timely manner.

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