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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5479 reviews 62%
4 star 1869 reviews 21%
3 star 248 reviews 3%
2 star 566 reviews 6%
1 star 607 reviews 7%
Review Us
Steven H.
4 out of 5
3/2/2025
They do good work there but they are also expensive.
Not-Provided S.
5 out of 5
3/1/2025
Jennifer always does her best! Stays in communication, expedites service and is fair and honest in our dealings. As always, job well done.
Daisy G.
5 out of 5
3/1/2025
Good experience. Good customer service from Martin with very helpful and pleasant attitude. Thank you Martin and I will come back and will always ask for you.
Derek D.
5 out of 5
2/28/2025
Completely satisfied
Josette L.
4 out of 5
2/28/2025
I was extremely happy with the service and attention that I received from Martin. He was very helpful as far as the recall I was extremely upset when I received my car back and instead of replacing the blade inside the remote, they removed the blade key and gave me keys. That was very disappointing.
Angelica J.
5 out of 5
2/28/2025
Martin was fast and efficient very friendly excellent customer service listened to what I needed
Raul O.
4 out of 5
2/27/2025
Great service and Great prices
Wayne Y.
5 out of 5
2/27/2025
Jennifer provided excellent customer service and kept informed about my vehicle. Need to bring back complimentary car wash back.
Betty O.
5 out of 5
2/27/2025
I was very satisfied Thank you
Gustavo R.
5 out of 5
2/27/2025
Jaylen did a great job in keeping me updated with my cars repair.
Terree G.
4 out of 5
2/27/2025
Jay was exceptional with his service. I could see his workload is heavy but still executed, and his managers should take notes. Trying to contact managers now thats just not happening. Jay- 10/10 MK Smith management - 0/10
Gary B.
5 out of 5
2/27/2025
Always get the best service from Gary, Thank You very much for the whole team working together!
Miguel S.
1 out of 5
2/26/2025
I took my car to program a BCM module , because I had a issue with my windows not closing all the way up l, the little gap when you close the door,I went last week and they make me buy 2 new keys to be able to program the BCM module I think is not necessary to buy 2 keys. My car was in the dealership for almost one week and my issue didn't fixed and I end up paying good money. ????
Stephen H.
5 out of 5
2/26/2025
Jay did an exceptional job. Easy to understand. Thorough in his explanations. Shows concern and is very friendly. Excellent representative for MK Smith.
Michael M.
5 out of 5
2/26/2025
Ease of appointment and speed of service. Great job! Thank You!!!
Eric S.
4 out of 5
2/25/2025
Great fast service, thank you, my family has been a customer of yours since my Mom bought a brand new 1977 Vega
Brian O.
5 out of 5
2/25/2025
Jay makes getting our cars oil changes such a delightful experience. When he gets busy he shows compassion while I need to wait until he takes care of other customers before me. I'm thankful for his service with a smile. ??????
Julie H.
5 out of 5
2/25/2025
This was the first time at this location the turn around time was quick thank you
Ryan L.
5 out of 5
2/25/2025
Jennifer was extremely helpful throughout the entire process and answered all of my questions. A+ service!
Lawrence V.
5 out of 5
2/25/2025
Quick and efficient

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