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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5490 reviews 62%
4 star 1877 reviews 21%
3 star 248 reviews 3%
2 star 567 reviews 6%
1 star 607 reviews 7%
Review Us
Karla S.
5 out of 5
9/21/2024
The service was quick, efficient & complete!
Paula R.
4 out of 5
9/21/2024
Jennifer Hunt is the best.
Joeginajose M.
5 out of 5
9/21/2024
Great service advisory jay was amazing and helped me out so much with my car he deserves to be recognized for the great customer service he does.
John A.
5 out of 5
9/21/2024
Gary is my service advisor I only ask for him when I need service he is easy to understand he explains service questions I may have great advisor you have there five stars I when I find a service advisor I’m comfortable with I don’t like to change also very knowledgeable
Normawilliam N.
5 out of 5
9/20/2024
Jennifer was her usual complete professional! It is greatly appreciated
Paul B.
1 out of 5
9/20/2024
I think time management and customer service is essential. Maybe they need more qualified service representatives and mechanics. I’ve had a vehicle there all week and not even finished. Finally going to drain my transmission and charge me a fortune. Hope they find they reason for my transmission problem.
Candace R.
5 out of 5
9/20/2024
Jennifer is always so helpful and knowledgeable about concerns I have with my vehicle.
Kenneth R.
5 out of 5
9/20/2024
Everything was completed in a professional and timely manner.
Regina B.
5 out of 5
9/19/2024
Jennifer is great. She is caring instead of all business and she’ll go the extra mile
Rosalinda B.
5 out of 5
9/19/2024
Am really happy with Miss Jennifer Hunt , her customer service is always ten stars ?? ??????????????????and always trust your service that’s why I always have my car service with your team Thank you very much
Linda A.
3 out of 5
9/19/2024
Always use Jennifer. Recommended her to a guy asking about service right after I left yhere
Crystal S.
5 out of 5
9/19/2024
Super easy, made an appointment they took me 10 mins early. Seem less well ran business.
Randy B.
4 out of 5
9/19/2024
Yes, very satisfied with Jennifer.Having my truck ready. As promised thank you
Henry H.
4 out of 5
9/18/2024
Jennifer Hunt is a great service representative
Derek D.
5 out of 5
9/18/2024
Completely satisfied
Ruben V.
3 out of 5
9/18/2024
No need to call me, everything was OK other than other dealers I've gone to always deliver a washed vehicle. That's all
Maria V.
5 out of 5
9/18/2024
Yes, I'm very satisfied with all Martin's help today really helped me out And was very attentive.
Cheryl G.
5 out of 5
9/18/2024
Second time at the service department at Mk. Each with a different vehicle and both experience with Jay. Both visits have been excellent. Thank you
Tony A.
4 out of 5
9/18/2024
I used to drive to OC Selman for Service on My Chevrolets. Not anymore, the Service I receive at MK Smith has been exceptional! My wife and I are totally pleased with Your Dealership. Jay is A Great to work with and Very Knowledgeable. My Go To Service Tech ???????????? Keep Up the Great work. God Bless America ????????
Raul C.
5 out of 5
9/18/2024
Very helpful and informative about the condition of my vehicle

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