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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5495 reviews 62%
4 star 1878 reviews 21%
3 star 248 reviews 3%
2 star 567 reviews 6%
1 star 608 reviews 7%
Review Us
Scott H.
5 out of 5
7/26/2024
Thank you!
Paul A.
4 out of 5
7/26/2024
D
George L.
5 out of 5
7/26/2024
Thank you once again to the entire service team @ MK Smith! You guys and gals are awesome!????
Louie H.
2 out of 5
7/26/2024
Went to my 7:30 appointment to have the recall on the air bags done and the service person said they ran out of air bags I will have to come back sometime next week when I made the appointment I explained what I was bringing my truck in for they should have checked to see if they had air bags in stock it’s not a big deal but I had to change my schedule around so I hope they get the air bags soon
Armando B.
5 out of 5
7/26/2024
Very happy with service Jennifer very professional thank you so much
Angie S.
5 out of 5
7/26/2024
Gary was very nice and professional, followed up and called me. I am happy and will definitely call Gary next time.
Joe R.
1 out of 5
7/26/2024
Scheduled an appointment to repair an airbag recall. Made the appointment 3 days ahead of time. When I arrived for service, I was told the part was not in stock and it would take 2-3 days for it to arrive. My wife and I had to make work arrangements to be able to make the appointment. It was very frustrating that I didn’t receive a call to notify me that the part was not in stock. I will likely seek the repair elsewhere.
Greg F.
5 out of 5
7/25/2024
Great service thank you
Lena S.
5 out of 5
7/25/2024
1st time - went great - everyone very kind!
Mike T.
3 out of 5
7/25/2024
Smudged a little oil on door panel.
Richard G.
5 out of 5
7/25/2024
Excellent service provided by Gary!
Troy G.
4 out of 5
7/25/2024
Jennifer was amazing! I have purchased a lot of trucks in my life and this whole experience from sales to service has been one of the best experiences I’ve had. I have already told multiple friends about MK Chevy and I will continue to do so. Thank you, Troy G
Roy N.
5 out of 5
7/25/2024
Thank you for keeping me informed
Jorge C.
4 out of 5
7/25/2024
Gary was professional and knowledgeable about my vehicle issues and needs. I am completely satisfied with the time it took to resolve the issue. Thank you
Frank C.
5 out of 5
7/24/2024
Very pleased with your service
Ann S.
1 out of 5
7/24/2024
First I would like a detailed print out of the service performed on my vehicle. I was charge over 900.00 for labor I was told the radiator was going to be out to place the new A/C condenser yet my engine appears to be untouched there would be hand prints all over my truck and I see none Plus if the radiator was pulled would it not have to be drained and then refilled? How much is your labor and how many hours was my truck worked on? Please contact me so we can discuss Thank you
Gary R.
5 out of 5
7/24/2024
Knowledgeable
Maria C.
3 out of 5
7/22/2024
Despues de que me entregaran mi carro Supuestamente ya abian echo el trabajo que necesitava pero paresiera que solo estan tratando de adivinar que tiene mi carro Aun le prende y apaga la luz del motor y se me a apagado 3 veces cuando lo estoy mamejando desde que me lo entregaron
Val Or.
3 out of 5
7/20/2024
The only problem was they didn’t reset the oil life icon and that me think if they did actually change the oil
Yesenia &.
5 out of 5
7/20/2024
Martin welcomed us very well. He explained to us the whole process of the service. He updated us at every moment with the car. He made sure we understood what was being done to our vehicle. Overall good communication and great experience with Martin.

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