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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5521 reviews 62%
4 star 1884 reviews 21%
3 star 250 reviews 3%
2 star 569 reviews 6%
1 star 611 reviews 7%
Review Us
Gabriel C.
5 out of 5
6/26/2024
Martin was great help…my truck was taken care off…great service…thank you Martin
Yanira J.
5 out of 5
6/26/2024
Jay always does a great job.
Laura S.
5 out of 5
6/26/2024
I was completely satisfied with my service.
Johnny V.
5 out of 5
6/25/2024
Tech was very helpful thanks
Joseph A.
3 out of 5
6/22/2024
I was partly unsatisfied because the mechanics were not able to find the trouble with the brake system.(ECM code P25A2) that was given to me by On Star.
Jimmy I.
5 out of 5
6/22/2024
I’ve been a loyal customer
Axel V.
5 out of 5
6/22/2024
Satisfied on service, and how well they communicated with us for the needs of service of the vehicle.
Ella E.
5 out of 5
6/21/2024
Jennifer Hunt Rocks. I feel she is my support team.
Margaret J.
5 out of 5
6/21/2024
Jennifer is the most honest reliable considerate and helpful person I have come into contact with at MK SMITH. I truly sure it's the best thing about MK SMITH.
Michael C.
4 out of 5
6/21/2024
I’m very impressed with your dealership and will continue to have all the service work done on my vehicle at MKSmith. After meeting Gary I knew I was at the right place. Thank you,
Tom R.
3 out of 5
6/21/2024
One thing I will say, your sign says lube, oil change, and tire rotation. And I noticed all the grease fittings are completely dry.
Michelle A.
1 out of 5
6/21/2024
We will not be bringing our car back here
Michael T.
5 out of 5
6/20/2024
Jennifer is always so easy to work with. The level of customer service she gives always exceeds our expectations. We can always depend on her to take care of us.
Alejandra S.
4 out of 5
6/20/2024
Martín had a very good knowledge of what my car needs
Mered P.
5 out of 5
6/20/2024
Gary was great. If I need to come back I will ask for him.
Ed S.
5 out of 5
6/20/2024
Always exceptional service at MK, from service advisor Jay to the cashier! Always a seamless and pleasant experience.
Martin S.
5 out of 5
6/20/2024
Martin Rosales provided the best customer service that I have experience in many years. Very engaging and friendly. He made my day.
Biner L.
5 out of 5
6/19/2024
All good
Brittanyfrank Z.
5 out of 5
6/19/2024
Gary handled my visit with professionalism and kindness. I was in and out in no time at all. Thank you. Frank Zadra
Ronald W.
5 out of 5
6/19/2024
Jennifer is fantastic and extremely helpful. If more car places had members like her customer satisfaction would be outstanding. She is a joy to work with and professionally competent. Ron White

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