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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5487 reviews 62%
4 star 1874 reviews 21%
3 star 248 reviews 3%
2 star 566 reviews 6%
1 star 607 reviews 7%
Review Us
Edward V.
2 out of 5
1/16/2025
Went in for oil change and had a appointment cars that came inn forty five minutes after me were getting there oil changed.
David L.
5 out of 5
1/16/2025
Very satisfied
Jesus G.
5 out of 5
1/16/2025
100% completely satisfied with my service agent and the MK smith team
Christina H.
5 out of 5
1/15/2025
Jennifer is a great service writer. Awedome customer service manners and very attentive to the waiting process.
Not-Provided C.
5 out of 5
1/15/2025
Turn around time was same day, great job!
Russ J.
4 out of 5
1/15/2025
Jennifer is the best out of any dealer I have Ben to All way called me back The the best Thank you jennifer
Alfred T.
5 out of 5
1/15/2025
Everyone here took really great care of me. Best Chevy Dealer I've ever been to. Thanks again!
Chris B.
4 out of 5
1/15/2025
Jennifer Hunt is amazing! ????
Ramona G.
5 out of 5
1/15/2025
Jay always very helpful and supportive
Silvia A.
1 out of 5
1/12/2025
Gary was not really good at helping me when i asked about visors for my truck. He was not helpful because of my truck not being of a newer year. I felt dismissed and ignored. I felt like leaving for a min but knew i had to get this recall fixed.
Linda W.
5 out of 5
1/11/2025
Mr Gary was outstanding, very professional, caring and a beautiful personality. MK Smith is the only dealership I trust to take care of my vehicles.
Michael G.
5 out of 5
1/11/2025
As always, Jay is the best
Juan A.
5 out of 5
1/11/2025
Martin was very helpful snd professional.
Patrick D.
5 out of 5
1/11/2025
Jennifer is always very helpful.
Cori M.
5 out of 5
1/11/2025
Jennifer provided a great explanation of the filter I needed and took care of me right away. She’s always friendly and professional and knowledgeable!
Cindy G.
4 out of 5
1/10/2025
He was friendly. answered akk my questions and addressed my concerns. I had issues at aanother dealer in getting oil all over the engine compartment and another visit all over the frame. I explained this to him and he went out of his way and said he checked to ensure no oil. He is a good listener which is important.
Alvaro J.
4 out of 5
1/10/2025
Martin was great, his service was excellent.
Lucia C.
4 out of 5
1/10/2025
Rápida atención y buen servicio
Juan A.
5 out of 5
1/10/2025
Very good service
Ryan K.
1 out of 5
1/9/2025
Look, you sold me a car that was the ultimate piece of sh-t, I owned nothing but Chevrolet’s until you sold me this LEMON Cruze, now, I will never buy a GM product ever again. Can you imagine hearing that I need to spend close to 2K to pass a smog on a car that’s 11 years old that has a KBB value of $3500? I don’t blame the dealership but I’d be a complete retard to trust a General Motors product at this point. Hopefully, GM goes out of business and MK Smith becomes a Toyota or Honda dealership.

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