Service Center

Real Reviews From Verified Customers

Victoria G.
5 out of 5
8/1/2021
Thank you Rasmin for all your help!
Francis A.
4 out of 5
8/1/2021
Samson was great The service team was efficient; Samson consistently kept me informed of progress on the service of my car. I was a bit disappointed in the oversight by the actual work done on the car. Some hoses were not fully tightened and checked after the fuel pump recall service; check engine light turned on just as I arrived home. Second visit was the charm. No games, no passing the buck in admitting the cause. It does shake one's confidence a bit when am oversight leads to more hours lost on bringing the vehicle back. Nevertheless, I am grateful for the work and impressed with Samson's high-touch attention.
Malathi P.
1 out of 5
8/1/2021
Having five year advance maintenance contract, it is vey disheartening to see that car is not cleaned properly in spite of taliknin to you . Outside of this no complaints. Trunk of the car was not cleaned at all . Near the right side front door, there is a small patch of bird’s poop that is showing up even now. That shows how good the car is cleaned. Please look into this issue next time at leas Thanks
David C.
5 out of 5
8/1/2021
It was a perfect example of great service. Thank you!
Philip Y.
5 out of 5
8/1/2021
Thank you, everything was perfect
Yuzhang H.
5 out of 5
8/1/2021
Thank you Samson for helping with the service today!
Doug B.
5 out of 5
8/1/2021
Deep was very professional and courteous.
Vivian L.
5 out of 5
8/1/2021
Excellent service, and price was very reasonable. My advisor Samson was great - professional, courteous, patient, and detail oriented, and he explained everything clearly. The staffs were all very nice and helpful.
Josephine D.
5 out of 5
8/1/2021
Thank you so much. It was a pleasant visit.
Leslie A.
4 out of 5
8/1/2021
Excellent interaction with Mike Babcock. A lot of work done in one day.
Kevin F.
4 out of 5
8/1/2021
Sophia was everything I could ask for in a Service Advisor. She was polite, friendly and respectful. She made sure that my car service addressed the issues I had observed.
Rowena C.
5 out of 5
8/1/2021
Thank you for fast service Sophia!!
RAMESH S.
5 out of 5
8/1/2021
Very good
Tiffany L.
5 out of 5
8/1/2021
I love the service process, (fast and convience) and eveyone there was nice and friendly. Thank you!
Tony A.
5 out of 5
8/1/2021
Minh was great
Hai N.
5 out of 5
8/1/2021
I happy with Lexus service, my advisor is Michael
Joanne N.
4 out of 5
8/1/2021
Helpfull
Ken N.
4 out of 5
8/1/2021
As always my check ins was very fast got what I was scheduled for thank you.
Norman A.
4 out of 5
8/1/2021
Hi Deep thanks again for solving the noise problem. I feel a lot better now that it’s been fixed. As always, thanks for the great experoence.
Rohollah A.
5 out of 5
8/1/2021
Hi Ramsin, Thank you very much for your help today. I'll complete the survey as well. Cheers

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