Thank you Rasmin for all your help!
Samson was great
The service team was efficient; Samson consistently kept me informed of progress on the service of my car. I was a bit
disappointed in the oversight by the actual work done on the car. Some hoses were not fully tightened and checked after the fuel pump recall service; check engine light turned on just as I arrived home. Second visit was the charm. No games, no passing the buck in admitting the cause. It does shake one's confidence a bit when am oversight leads to more hours lost on bringing the vehicle back. Nevertheless, I am grateful for the work and impressed with Samson's high-touch attention.
Having five year advance maintenance contract, it is vey disheartening to see that car is not cleaned properly in spite of taliknin to you . Outside of this no complaints. Trunk of the car was not cleaned at all . Near the right side front door, there is a small patch of bird’s poop that is showing up even now. That shows how good the car is cleaned. Please look into this issue next time at leas
Thanks
It was a perfect example of great service.
Thank you!
Thank you, everything was perfect
Thank you Samson for helping with the service today!
Deep was very professional and courteous.
Excellent service, and price was very reasonable. My advisor Samson was great - professional, courteous, patient, and detail oriented, and he explained everything clearly. The staffs were all very nice and helpful.
Thank you so much. It was a pleasant visit.
Excellent interaction with Mike Babcock.
A lot of work done in one day.
Sophia was everything I could ask for in a Service Advisor. She was polite, friendly and respectful. She made sure that my car service addressed the issues I had observed.
Thank you for fast service Sophia!!
I love the service process, (fast and convience) and eveyone there was nice and friendly. Thank you!
I happy with Lexus service, my advisor is Michael
As always my check ins was very fast got what I was scheduled for thank you.
Hi Deep thanks again for solving the noise problem. I feel a lot better now that it’s been fixed. As always, thanks for the great experoence.
Hi Ramsin,
Thank you very much for your help today. I'll complete the survey as well.
Cheers
Social