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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Paul K.
4 out of 5
4/10/2021
You are Lucky to have a true professional like Elisio working with you!
Michael N.
5 out of 5
4/10/2021
Thank you- great service
George Z.
5 out of 5
4/9/2021
Eliseo Estrada is excellent, reliable, knowledgeable and pleasant to deal with
Philippe D.
5 out of 5
4/9/2021
Attention to detail-responsiveness were greatly appreciated
Denmon E.
4 out of 5
4/9/2021
Wonderful Service Rep...she is a keeper . Exceptional !
Hale H.
5 out of 5
4/9/2021
Anthony went above and beyond to meet my needs. He was outstanding. I would recommend him & Mercedes of Marin to anyone.
Barbara P.
5 out of 5
4/9/2021
Traci was great. Thanks for excellent service.
Carl W.
5 out of 5
4/9/2021
Thank you Tracii
Christian B.
5 out of 5
4/9/2021
Great communication after a rocky start. Very satisfied customer
Antoinette S.
5 out of 5
4/8/2021
Traci was great!
Fred K.
5 out of 5
4/8/2021
Everything went perfect!!
James O.
5 out of 5
4/8/2021
Traci crushed it! She called me right away and got me in. She’s your best customer service rep by a mile!
Elizabeth G.
5 out of 5
4/8/2021
He’s the greatest!
RONALD S.
4 out of 5
4/8/2021
Anthony treated me with respect and had the knowledge to make me feel secure on the diagnosis . I was pleased with the service and outcome. Ron Shaw. I will be back for future service.
James L.
4 out of 5
4/8/2021
Traci makes it easy and fast. She kept me fully informed and knowledgeable as to what to expect as the repair takes place. Once my car was ready and I returned to get it. It was cleaned, washed and waiting for me along with the paperwork.
Ron S.
5 out of 5
4/8/2021
Steven is great, communicative, and easy to work with.
Michael L.
5 out of 5
4/7/2021
Traci is wonderful. A job well done and she keeps me informed. I feel like she is taking care of me and my family. Thank you again!
Diane W.
5 out of 5
4/7/2021
Traci is the best! Professional, kind, supportive - she just makes everything work and I greatly appreciate her.
Michael A.
5 out of 5
4/7/2021
Traci was great to work with and repairs were done right
TERRI T.
5 out of 5
4/7/2021
Eliseo was great!

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