Thank you. My service technician went above and beyond to help me I greatly appreciate it.
Traci is excellent at customer service. Very responsive and always on top of the process. She is always thinking about the client and how to add value to yhe experience.
Ridiculously high price for key fob when mechanical key present. Price gouging!!
$505.77 for extra fob. Did not change locks....just replacement of fob!
I felt really taken advantage of and am extremely upset at this cost!
Already had fob in stock...charged $360.80 just to program. Unbelievable.
Always, exceptional service. When I got the car it felt as if there was a pull towards my left. I will drive it a couple of days and will call Eliseo of it is indeed an issue.
Traci provided excellent, timely and friendly/polite service.
Eliseo is a great ambassador for the dealership. He is totally professional in his dealings with me, answers my questions & gets my car in & out of the shop ASAP. What more is there? Nothing.
Angelo was great. Definitely an asset to your company and a key part of creating a long term customer relationship.
Antwon is number one ! 1#
He was absolutely wonderful! So happy and lucky being helped by him today!
I am in the service industry and I am always striving to have my clients leave with the same satisfaction.
Thank you!
Traci was great at keeping me informed about the progress of my car’s service and when it would be complete.
Traci is always welcoming and helpful in every way! She is terrific and makes
My experience at Mercedes pleasant.
I look forward to my services so I get an opportunity to see Traci!!
Bravo!!
She is always nice and helpful.
Traci is a real asset to Mercedes.
Wonderful job as usual.
Thank you.
John & Diana Wales
Eliseo made the service experience great as everything was done in a timely manner that worked with my scheduling needs.
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