Service Center

Real Reviews From Verified Customers

ELIZABETH Z.
5 out of 5
3/4/2021
Mr Gomez was very understanding, expedient and polite.
Kolubah D.
4 out of 5
3/4/2021
This guy is one of a kind, always making sure to go above and beyond to help you with whatever concerns that you may have. Makes sure to tell what services are necessary or which ones can be pushed back a little longer.
DAN N.
5 out of 5
3/4/2021
Angelo is the best. Thank you
David S.
4 out of 5
3/4/2021
My experience at Mercedes Benz of Marin is what I appreciate and hoped for when I purchased my GL450 in Walnut Creek but unfortunately Walnut Creek was the total opposite. I have talked and written my complaints to walnut creek. After a year I and 3rd service I decided to go to Marin..and WOW what a difference!!! Brittany and the staff where everything i had hope for and more!!! Thank you - Trinidad
Jennifer R.
5 out of 5
3/4/2021
Anthony was great. Very attentive and quick response. I hope I get him again on my next service.
Gerald N.
5 out of 5
3/4/2021
As usual, everything went well.
KAREN L.
5 out of 5
3/3/2021
Eliseo takes care of my car, of me and my car, like family. I’ve trusted him to give me the best advise and service for keeping my much loved E350 2008 wagon in top condition from day one. And I’ve always trusted Mercedes to design the right cars to keep me safe, too. Eliseo is responsive to my needs, not the easiest thing to do in Covid conditions. He’s knowledgeable, pleasant to work with and I feel lucky to have him as my service advisor.
SHANNON U.
5 out of 5
3/3/2021
Very knowledgeable and responsive. Thank you!
Mary K.
5 out of 5
3/3/2021
She kept us informed
PAM R.
4 out of 5
3/3/2021
Although I still need a battery that was back ordered, Steve did a fine job of keeping me informed and getting everything else done.
Jon R.
5 out of 5
3/3/2021
Brittany Myers is simply the best service rep we have experienced at Mercedes Marin.
LAUREN T.
4 out of 5
3/3/2021
Anthony was great. On the other hand, I am disappointed that I have had this car since July and already had to bring it in to you multiple times for various technical or mechanical issues. Not what I expected from my first Mercedes, disappointing. especially since the car has less than 3k miles on it.
Martha H.
5 out of 5
3/3/2021
Angelo is awesome! He’s professional, friendly, and very attentive and conscientious.
Kathryn D.
4 out of 5
3/3/2021
Anthony was lovely
VALERIE F.
5 out of 5
3/3/2021
It’s always good to see Angelo! He takes good care of his customers!
Sara P.
4 out of 5
3/2/2021
Traci is fantastic. I wouldn’t want to work with anyone else! She’s the best thank you
Mahroo A.
5 out of 5
3/1/2021
Brittany was great to work with. She kept me updated on everything and very professional. Great customer service
Rhonda C.
4 out of 5
2/28/2021
Excellent advisor; thourough; explains mechanical decisions in a manner that is understood.
Rowan B.
4 out of 5
2/27/2021
Eliseo is 5star. He listens carefully and then focuses clearly on getting it sorted and follows through Thanks Eliseo
Kathleen G.
4 out of 5
2/27/2021
Traci & I share a love for the C230 sports coupe & I enjoy working with her for that reason. I believe she provides excellent and informative service.

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