Traci is always professional and makes me feel like I’m her only customer. I appreciate her tenacity and follow up. Very very pleased with my experience
Both Anthony and Steve were excellent representatives of MB Marin .
Angelo Gomez did a great job in servicing my CL 500 and was in constant communication we me about the problems fixing the problems in that two of the issues of my seat belt & internal electronics were not fixable to to the age of the car (1998) and the cost if the parts could be found. The only issue that I had was the insurance transponder was disconnected and not reinstalled and so I left San Rafael uninsured by Metromile of SF. My son reconnected it in Novato and "all is well."
Eliseo and the service and sales teams at MBOM are always professional, friendly, and customer oriented.
Thank you.
Angelo Gomez is a super service advisor, very professional, knowledgeable and courteous. He exemplifies the best of Mercedes Benz.
Angelo is always terrific.
I do think you might want to know that when I drove away I got a warning light that my hood was open. I’m not good at that sort of thing but managed I’m traffic to find a place to pull over and I figured out how to get it closed- but I couldn’t open it up for some reason.
Very professional and attending as soon is possible.
He is always very helpful. I wish Mercedes sales people were as caring and professional.
Great service today! Thank you
Traci was very helpful and very knowledgeable. She made getting my car repaired problem free. A+
She was so easy to work with!!
He was great And performed fabulous service. Quick, great consumer support, and made me want to keep coming back.
The work was done in a timely fashion. I appreciated his calling me, as promised, to let me know when the car was ready. I also valued his respect for my desire to have the car aired out before picking it up due to Covid safety concerns.
Great service and competitive prices
Great experience, Traci was knowledgeable, friendly, professional. In and out with ease. Thank you.
Brittany was very professional and gave me constant updates.
Eliseo was great! He was very helpful and made me feel confident in my service with Mercedes.
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