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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
JUDY T.
5 out of 5
5/7/2021
Excellent service
Jane E.
4 out of 5
5/7/2021
Traci provides knowledgeable and very personalized service in an agreeable manner.
Syed H.
4 out of 5
5/7/2021
Traci Crespo was very helpful in providing information, arranging the appointment, and ensuring that everything got done ASAP.
John H.
4 out of 5
5/7/2021
I love dealing with Eliseo. He has been my trusted help with all things Mercedes!
Bonnie N.
4 out of 5
5/7/2021
This was my second visit for the same problem and he solved it. ????
William S.
4 out of 5
5/7/2021
Excellent and helpful service
Tony F.
4 out of 5
5/7/2021
She’s why I come back.
Amy W.
4 out of 5
5/6/2021
Steven was very professional, thorough in his explanation of what needed work and just easy to talk to. Good guy.
Tony A.
4 out of 5
5/6/2021
Steven’s, thorough and a good guy. Mercedes-Benz of Marin is lucky to have him
STEVEN K.
2 out of 5
5/6/2021
The actual service was fine. Very pleasant fella. Had a bit of trouble getting my phone calls and emails responded to. That's all.
Charlene A.
4 out of 5
5/6/2021
Steven is a true professional and is the best of best!!! Can’t say enough good things about how him!!!!!
WILLIAM M.
4 out of 5
5/6/2021
Eliseo is a great representative for the dealership. He always explains what will be done with the car & does so in a way that anyone can understand. He advises the status of the repairs & is always available for calls & questions. I thoroughly enjoy working with him.
Shida J.
4 out of 5
5/6/2021
He was very professional, fast and courteous.
LILIAN S.
4 out of 5
5/6/2021
Angelo was awesome as usual!
Marena G.
2 out of 5
5/6/2021
Incredibly unhelpful with a transfer agreement and even said he would have to pay out of his own pocket of i didn't pay for my service (which was in a service contract)
Alexander K.
4 out of 5
5/6/2021
Brittany is excellent. Very personable. Delivers on promises.
Vernon G.
5 out of 5
5/6/2021
The best!
MARY S.
5 out of 5
5/6/2021
Traci is great!
Jeffrey H.
4 out of 5
5/5/2021
Personable,efficient and helpful.
Laura K.
4 out of 5
5/5/2021
Brittany was great to work with. Loved my whole experience. Thanks.

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