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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
NINA V.
4 out of 5
5/5/2021
Anthony is always super polite and courteous. Thank you!
Michael M.
5 out of 5
5/5/2021
Very good thanks
ABBASS B.
4 out of 5
5/5/2021
She did an excellent job overall
Laura O.
5 out of 5
5/5/2021
All good
MATT O.
5 out of 5
5/5/2021
Thank you.
TOM S.
4 out of 5
5/5/2021
Traci has always been great and a pleasure to deal with!
Tony G.
5 out of 5
5/5/2021
Tracey was great as always
John B.
5 out of 5
5/5/2021
Anthony was great as usual!
Michael N.
4 out of 5
5/5/2021
Steven always does a great job helping me out. Great service advisor for car heads like me!
Wray G.
4 out of 5
5/4/2021
She is fantastic!!!!!
Eleanor P.
4 out of 5
5/4/2021
Eliseo is a terrific service professional.
Theresa D.
4 out of 5
5/4/2021
Brittany is very pleasant to work with. She knows my vehicle and is very attentive to my questions and needs. I think she is an asset to Mercedes of San Rafael!
Lilian S.
5 out of 5
5/2/2021
Angelo is amazing. I keep coming back to him. He is very personable and helpful! Thank you.
Beverly C.
5 out of 5
5/1/2021
Always the best..10+
Brooke S.
2 out of 5
5/1/2021
My service rep Brittany was great. But the issues I’m dealing with over my car are very frustrating. Plus I wasn’t able to be given a loaner.
RANDALL E.
4 out of 5
5/1/2021
Traci is just great!
ROBERT G.
5 out of 5
5/1/2021
Very excellent service!!
Ronald C.
5 out of 5
5/1/2021
Anthony was wonderful to me. I am on an extended road trip. My MB needed service. I had no appointment. I arrived without aaa appointment. he took me in, serviced my car, and had me out in quick time. many thanx MB and many thanx Anthony.
DANIEL E.
4 out of 5
5/1/2021
Brittany is super friendly and helpful. She communicates well and does a great job. It is slightly disappointing that the technicians don’t vacuum the entire car. I have three kids and it would be a treat to have someone else vacuum my car!
Courtney L.
5 out of 5
5/1/2021
Eliseo was friendly and professional

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