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Real Reviews From Verified Customers

Service Center Review Summary

5 star 5538 reviews 74%
4 star 1281 reviews 17%
3 star 407 reviews 5%
2 star 173 reviews 2%
1 star 123 reviews 2%
Review Us
Walter S.
5 out of 5
4/29/2021
Steven was attentive and helpful in every possible way.
Joe L.
5 out of 5
4/29/2021
She is the best service representive
JOHN P.
5 out of 5
4/29/2021
Anthony does a good job. We have been customers for many years. We had Mark Goldblat for many years as a Sevice advisor, we think Anthony will be a great asset. Looking forward to working with him. PS we have 2 MB s
Julianna K.
4 out of 5
4/29/2021
You can count on a very positive survey response for Angelo!
PATRICIA L.
5 out of 5
4/29/2021
Excellent service. I was treated like my business and I mattered. Really appreciate all!
Brittany B.
5 out of 5
4/29/2021
Eliseo is always a pleasure , very kind and informative. Really nice guy
ALLISON S.
5 out of 5
4/29/2021
Eliseo rocks! He’s so efficient, thorough and responsive.
Marty M.
5 out of 5
4/29/2021
Great service as usual.
LOREN R.
5 out of 5
4/29/2021
Angelo is always great to work with he’s always on top of everything
Tony A.
4 out of 5
4/29/2021
Steven Drew is a rockstar, He was juggling bowling balls today and handled it with grace and professionalism. Mercedes-Benz of Marin is lucky to have him!
Dolores B.
1 out of 5
4/28/2021
My smog check failed inspection because the air pump hose was disconnected and buried under the air filter cover. Your mechanic is responsible. This oversight is a major inconvenience to me and I did not get an apology. I was asked to wait, told it would be ready in an hour and waited much longer adding to my frustration.
William K.
5 out of 5
4/28/2021
I was kept well informed of the status of the work performed via text message-my preference for communications.
MARYANN W.
4 out of 5
4/28/2021
Angelo is terrific
Marena G.
1 out of 5
4/28/2021
I bought a lease and have been struggling to change it to my name as previous owner bought a maintenance agreement. Went for the second time today and no one could help me ven thought I sent all forms needed. Needed up paying over $300 out of pocket.
David R.
5 out of 5
4/28/2021
Anthony gets it done very well and communicates perfectly.
Yan Summer.
5 out of 5
4/28/2021
Great service!
Donald B.
5 out of 5
4/28/2021
Stephen was very helpful and very friendly
BINODSING T.
5 out of 5
4/27/2021
She was amazing as per usual! :) always satisfied with her! Thank you
Gary R.
5 out of 5
4/27/2021
Brittany kept me informed and got my car done earlier! Awesome job!
Mega Creation.
5 out of 5
4/27/2021
Always happy with your services over the years both sales and service team.

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