Dealership Express Services Get You Back On The Road Faster

Dealership Express Services Get You Back On The Road Faster

A dealership's service drive is streamlined for efficiency. When you drive up and drop off your car, the main goal of everyone touching your vehicle is to get the required service performed to factory specifications as quickly as possible, ensuring you drive away happy and a little surprised how quickly it was done. Most of the services people need fall under the heading of "express services," which include oil changes, tire replacement or rotation, and brake replacement. Our partners at Sutton Ford Auto Repair Service of Matteson, IL are well acquainted with the process and would like to share a little about what it takes for a service drive to get you back out on the road quickly.

It's crucial that all of the service drive's technicians are familiar with every make and model that pulls into the shop. That in and of itself is a monumental task, but shops specialize in training their techs to have the proper knowledge and experience necessary to perform the requisite services. When a situation occurs that's unexpected or anomalous, these technicians know exactly where to look for the needed information to get the job done.

One other thing is necessary to ensure efficiency. You need the right tools for the job. Having a shop designed to get express services performed quickly is necessary. A well-designed oil change "pit" as well as professional grade lifts is a must. As maximum efficiency, I've seen a oil change performed that was only limited by the time it took to let the oil drain from the pan. Having that little down time is amazing!

As a customer we may not see what's going into our express services. In the shop, though, there's a lot that goes into minimizing the amount of time you're in the waiting room.

The next time your name is called faster than you expect, you may want to take a moment to appreciate the precision in the process.

Written By: Todd Hendrickson