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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7057 reviews 70%
4 star 2004 reviews 20%
3 star 161 reviews 2%
2 star 353 reviews 4%
1 star 441 reviews 4%
Review Us
Annette M.
5 out of 5
1/5/2025
Excellent service.
Will L.
5 out of 5
1/4/2025
Jessica was pleasant and efficient. It was a pleasure working with her.
Camille C.
1 out of 5
1/4/2025
I belive my car heat wasn't working. You fixed it and said nothing was wrong. I'm not interested in speaking with a representative.
Henrietta W.
3 out of 5
1/4/2025
Jessie performed service on my vehicle tire rotation, oil change, checked my windshield wipers they were okay and he was here 7:55 for 8:00 appointment. Perfect.
Tim W.
5 out of 5
1/4/2025
Very customer, friendly and their shops mechanics are always professional
Bradd T.
3 out of 5
1/3/2025
Was fine
Aric E.
5 out of 5
1/3/2025
It was a pleasure working with Victoria. She is very professional, knowledgeable and was able to assist and answer any and all questions. Thanks again Victoria for the great service.
Franchon G.
5 out of 5
1/3/2025
Everything was taken care of and explained to me. Also the suggested work was explained very thoroughly.
Johnella J.
5 out of 5
1/3/2025
Excellent service provider!
Lenora T.
5 out of 5
1/2/2025
I liked her willingness to work with me on getting the services paid for.
Charles A.
5 out of 5
1/1/2025
Everything went very well and the car-delivery service that Jessica arranged was a real tine saver
Rinell R.
4 out of 5
1/1/2025
Jessica is a phenomenal employee.
Janice H.
4 out of 5
1/1/2025
A little more than I expected, I grateful fir your service.
Dean B.
4 out of 5
1/1/2025
Jessica is essential to the operations of Sutton Quick lane! Absolutely my favorite!
Terrence D.
5 out of 5
1/1/2025
Haley kept me informed about my truck and she was SUPER polite and personable. Thank you Haley and Sutton.
Bridgette J.
5 out of 5
12/31/2024
Great customer service. Wonderful effort to make sure all of my needs and concerns were addressed
Kimberly B.
5 out of 5
12/31/2024
Everyone was wonderful. Both Victoria and the other desk clerk were Very helpful and informative. Thank you for your service.
Terry J.
4 out of 5
12/31/2024
It was handled in the professional manner in which all business should operate .
Nina P.
5 out of 5
12/31/2024
Thank you all so much
William C.
2 out of 5
12/31/2024
The worst service I have ever experienced since I bought this vehicle new from Sutton Ford. Extremely disappointed and the integrity of your service department is somewhat questionable!!

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