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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7040 reviews 70%
4 star 2002 reviews 20%
3 star 161 reviews 2%
2 star 353 reviews 4%
1 star 441 reviews 4%
Review Us
Seth T.
5 out of 5
2/12/2025
Jillian is always amazing
Lucretia R.
4 out of 5
2/11/2025
The service was great, the only thing is l required a car wash and it was not done.
Tanya W.
5 out of 5
2/11/2025
Thank you to the Sutton Ford Team! I was in & out for the services I scheduled for the same day. Everyone was friendly, professional & courteous!
Not Provided.
1 out of 5
2/10/2025
I’ve brought this vehicle in 4 times and it’s still not safe to drive
Cameron M.
5 out of 5
2/10/2025
I really appreciate Jason. He has always taken good care of me since Jillian moved on to the service department. I’m not going to lie though, the pricing is very high to get service.
Wanda P.
5 out of 5
2/10/2025
Thanks for everything
Tinish J.
5 out of 5
2/10/2025
Victoria customer service was very professional.
Willie H.
5 out of 5
2/9/2025
Overall great job
Tanya B.
5 out of 5
2/8/2025
Excellent service. Thanks!
Jerry G.
5 out of 5
2/8/2025
She was professional and knowledgeable
Shemika H.
5 out of 5
2/8/2025
Jillian was very personable helpful and attentive I appreciate her help with my situation great job
Marguerite V.
5 out of 5
2/8/2025
It is always a pleasure to work with Jillian. She is respectful, knowledgeable and always courteous
Elvis T.
4 out of 5
2/7/2025
Jason did a great job of checking me in and accommodating haven't my truck delivered to my house
Lorrie E.
5 out of 5
2/7/2025
Jillian is the best and when I need my car serviced I only ask for her. I’ve had my cars serviced at Sutton for over 10 years and she’s always there with a kind and professional attitude.
Tim C.
5 out of 5
2/7/2025
Very professional, very helpful! Thank you!
Luis A.
5 out of 5
2/6/2025
Melissa is very good young lady Good and professional treatment
Regina F.
4 out of 5
2/6/2025
I am satisfied with the work was done on my car. It sounds much better. Even though I had to leave it overnight it was well worth the wait. Thank you Jason D.Scott for your help.
Preferred Automotive.
5 out of 5
2/6/2025
Prompt and professional, will be using this service again. Thank you
Keith D.
1 out of 5
2/6/2025
I was to receive an estimate for driverside mirror installation but it was not given.
Valerie J.
3 out of 5
2/5/2025
I did not receive any kind of receipt for the visit so I can keep track of what I’ve brought the vehicle in for

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