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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7040 reviews 70%
4 star 2002 reviews 20%
3 star 161 reviews 2%
2 star 353 reviews 4%
1 star 441 reviews 4%
Review Us
Lenora T.
4 out of 5
2/5/2025
You’re welcome
Demetrious B.
4 out of 5
2/4/2025
From what I saw upon entering the quick lane fir my service it was a very busy day Victoria was on her job quick and efficient she knows her job very well and she has great customer service my vehicle was completed in a timely matter I am very pleased with the service I received today
Edward Y.
5 out of 5
2/4/2025
Jillian is an outstanding Service Rep for Sutton. She continues to give good top-notch service. I have no negative comments to make about Jillian. Keep up the good work Jillian.
Gloria F.
5 out of 5
2/4/2025
Good customer service was provided and very much appreciated
Jason D.
5 out of 5
2/3/2025
Jason is always very helpful.
Alfonso P.
5 out of 5
2/3/2025
Exceptional service. Great experience and professionalism from Victoria
Dale J.
5 out of 5
2/2/2025
Jason was very professional and helpful. Nice young man.
Edward H.
5 out of 5
2/2/2025
Great service
William G.
4 out of 5
2/2/2025
Very good but trying to make us buy a battery.
Mohammad A.
5 out of 5
2/2/2025
Very professional. I prefer serving my vehicle at Sutton ford so I can deal with him. I called him and asked him what I need to get done working my busy schedule. He got the job done in a very outstanding and professional customer service skills. Thanks again Jason !!
Karen R.
4 out of 5
2/2/2025
Besides being told by the person who answered the phone that they were closed, the service was fantastic!
Sandra C.
4 out of 5
2/2/2025
Victoria is always very helpful when we are there. The apt was first booked for today and when we got there it showed up for next Saturday but she still took us.
Donna H.
5 out of 5
2/1/2025
She was very kind and efficient in her job! She’s an asset for the dealership
Joseph P.
4 out of 5
2/1/2025
Order person was friendly and helpful. The works package was done pretty quickly
Cathy A.
4 out of 5
2/1/2025
Jillian is Amazing! She continues to provide world class customer service!
Village Of.
4 out of 5
1/31/2025
Sutton was able to get us in the next day due to this being a ambulance. We got it back, later on same day. We are great full for speedy service.
Karen M.
5 out of 5
1/31/2025
Jill's service was impeccable She kept me informed as to the mechanics progress regarding my vehicle and gave me options. Upon picking up my car her smile and genuine kindness delighted me even further. But not only Jill, I found the staff friendly and helpful. The driver who picked me up was also very friendly and professional. The facility was clean and I would highly recommend Sutton to everyone!
Gennett R.
5 out of 5
1/31/2025
Knowledgeable
Cheryl B.
4 out of 5
1/30/2025
She’s kind and patient
Evelyn H.
5 out of 5
1/30/2025
I am/was was thoroughly elated with the level of professionalism and knowledge that Haley exhibited.

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