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Real Reviews From Verified Customers

Service Center Review Summary

5 star 7051 reviews 70%
4 star 2004 reviews 20%
3 star 161 reviews 2%
2 star 353 reviews 4%
1 star 441 reviews 4%
Review Us
Alyce B.
4 out of 5
1/28/2025
It’s refreshing to see a young woman working in a predominantly male profession. Jillian’s knowledgeable, professional, and very courteous to me. I really appreciate the fact she takes the time to ensure that I understand what’s going on with my vehicle and what to expect upon completion. I’m grateful that Jillian is part of the Sutton team. She’s the reason I keep returning for the repairs as well as maintenance for my vehicle.
Charles B.
4 out of 5
1/28/2025
Jillian did an outstanding job with getting my vehicle serviced and ready for me and then was able to get it home to me without coming back out. Great job.
Michael A.
4 out of 5
1/26/2025
She was very informative explaining to me what the mechanic had found wrong with my truck and what it would cost also call me when my truck repairs was completed and offered to send the courtesy van to pick me up it was nice to deal with her a polite dedicated worker a true asset to your dealership Thx
Tim W.
5 out of 5
1/26/2025
Fast and friendly to the customers.
George O.
5 out of 5
1/25/2025
Great service with strong communication.
Minnie C.
5 out of 5
1/25/2025
They did a great job.
Perry G.
5 out of 5
1/25/2025
Great service
Eric F.
5 out of 5
1/25/2025
Melissa was great. I would highly recommend her and your service department.
Charles A.
5 out of 5
1/24/2025
Jessica is an Allstar. She got me the perfect service for my car and situation.
Craig H.
5 out of 5
1/23/2025
Excellent service! Above and beyond!
James J.
5 out of 5
1/23/2025
Good job
Steven R.
5 out of 5
1/23/2025
She's very good at what she do thanks Julian for your help.
Donna M.
5 out of 5
1/23/2025
Everyone did an excellent job. Especially the technician - it was a freezing cold day and they went above and beyond to get me back on the road
Donna M.
5 out of 5
1/23/2025
Everyone did an excellent job. Especially the technician - it was a freezing cold day and they went above and beyond to get me back on the road
Linda M.
1 out of 5
1/21/2025
The technician damaged my car when he was rotating my tires, and tried to say that the front driver side lugnut and stud was damaged. I didn’t come into Sutton with damage to my tires. I had a smooth ride going and coming.
Eletta H.
1 out of 5
1/21/2025
My owners manual is missing from glove box, my change oil light was not reset, nor was I given a courtesy car wash.
Joseph K.
5 out of 5
1/21/2025
Brian was professional and easy to work with. No pressure and allowed me to make informed decisions about my service visit. Thank you, Brian!
Wanda P.
5 out of 5
1/20/2025
Thanks
Terry G.
5 out of 5
1/19/2025
Completely satisfied!!
Blanche H.
5 out of 5
1/19/2025
Received prompt and professional service. Explained the service and made sure the experience was transparent.

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