Completely satisfied with the service I received from Robert Quintana. In fact, I want to keep him as my regular service advisor/manager. He is thorough, knowledgeable, and makes sure you, as a customer are informed, regarding the work that needs to be done and why its necessary to have the work completed.
David did a great job, he kept me informed about the progress of the repair and the work was completed in the timeframe that he had quoted.
I am a loyal Honda fan/owener. I met TOM when I called Arrowhead Honda after my precious dealership (Bell Honda who I had been with for 15 years! ) failed to communicate honestly in regards to my recall. After months of Bell Honda doing nothing, a friend told m about Arrowhead Honda. TOM answered the phone when I called. He patiently listened to me and immediately took action. The recall work was completed in two weeks.....all thanks to TOM. Can't give him enough kudos and very thankful he is my new service rep. He does not oversell what I need nor does he use scare tactics....something I always faced with the previous deadership and service rep. I would highly recommend him.
Robert and all the service advisors I have worked with at Arrowhead Honda are first class.
David is an awesome rep. He was well prepared when we arrived and our vehicle was serviced right away. Great customer service.
So nice and thorough with explanations! Also provided timely services!!
David always does a suberb job and makes us feel comfortable and welcome.
Thanks for all the help with are car! Great job
Tom was great. Very helpful and informative about the issues with my vehicle.
Always have a great experience with Thomas Urbina, goes above and beyond to help get my car serviced in a timely manner.
David has been very good in explaining the service details in the last couple of visits.. he spends quality time with customers and doesn't rush you... moreover in my previous visit he went above and beyond to take of fixing a small luggage hook... which took more time then the technician expected...
he was a great service advisor.
Robert is nice to work with.
Derek did a good job on identifying my car needs. Also, which is very important he did not try to sell me additional products or services that I felt were not appropriate.
Tom was very helpful and thorough.
Me King was very professional and answered all my questions
Dereck did a great job. Kept me in the loop. Finished my car on time.
Ryan was very informative and explained everything in great detail
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