I liked Hector. But why didn’t my truck get washed?????
I love that you washed my 2019 Chevy spark that was included with the oil change. Thank you ???? Max
Hector was excellent. Way better service than we’ve ever had in our home state of Montana. In our short time there he made us feel like family. Thank you
Bad customer service at the service desk
Carlos fit us in for an oil change. Excellent customer service.
Thank you for making us safe!
Levi, kept us up to date on diagnostics on the car, told us what needed to be done . Very professional on phone and in person and warm smile!
Thank You Levi! Job well done!
DEBRA P
First and foremost, Carlos was awesome to deal with. Unfortunately, GMC is apparently in the business of f*cking over their customers. I was basically sold a lemon at the San Diego GMC dealership. The 2016 Malibu had a recall on it for the pistons and o rings. I was not aware of this when they sold me the vehicle nor did anyone from said dealership tell me about the recall. I purchased this vehicle with barley 7000 miles on it, today it has 21 thousand miles on it. Now it has a rebuilt engine and no warranty on the work that was done after the basic warranty runs out at either 60 thousand miles or in 2021. So if it messes up again, it’s out of pocket for me. What a joke. The car does not run like it did prior to this bullsh*t, it will never run the same bc the engine was opened and repaired. This recall was not my fault, but yet I get screwed. Then the best part, I go to pick up my car and I have to pay a $3 HANDLING FEE!? Are you kidding me? It’s not the money, it’s the principle of it. I will never. never. never purchase a vehicle from GMC again, nor will my family. I’m left with a 2016 with 21 thousand miles on it with a rebuilt engine and basically no trade in value. I’m literally screwed with this car. SHAME ON YOU GMC! you should of done the right thing and replaced my engine. This company is a joke and rips off their customers.
She was great knowledgeable and kept me updated with the service
Andrew was fantastic. Kevin was wonderful.
I left it thursday at noon didnt get till tuesday, i offered to go pick it up over the weekend n then take it back monday because they couldnt figure out the problem
The service agent I dealt with was great and I had no problems with him at all, BUT I had a nail in my tire and was told it could not be repaired and that I needed to have my tire replaced. However, I got another opinion and my tire DID NOT need to be replaced and I was almost charged $200+ that I didn't even need to spend. Just very disappointing that after buying my brand new car from your dealership that I would still be subject to your organization trying to get more money out of me.
Excellent customer service.
Yery nice young man he will be a good addition
Carlos and the tech worked past 5 to finish my service I truly appreciate the extra effort it's a pleasure dealing with people who put customer satisfaction first I commend your company on the choice of employees you have thank you
Great service and very quickly completed. Plus a free wash. Can’t be beat.
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