Billy is terrific & helpful. Sadly this was the 3rd time I came in with the same problem & can only hope all is now well. Apparently a part I needed was missed 2 months ago. I think Billy is better than your mechanics!
Very fast and courteous service, thank you.
Zachary was very knowledgeable and my vehicle was ready earlier than anticipated
Troy took care of me from start to finish and made the process easy and pain free.
I'm happy with the service provided by my service representative. In the years that I have been bringing my vehicle I've noticed that the service representatives and mechanics are over booked. This doesn't allow them sufficient time to give a more personalized service, which the company would benefit from. For example, mid day/early afternoon status call on the vehicle's progress, next oil change mileage stickers, removal of paper floor mats, etc. This items sometimes get over looked because staff are rushing to move on the next vehicle. Thus, limiting the customer service experience. Also the text messaging is nice but needs work. I didn't receive an update until the next day, making it irrelevant and ineffective
Very friendly and got the job done quickly. Made my experience a pleasure.
Billy Amaral was kind, helpful, and knowledgeable on the issues with my vehicle. Knowing that my vehicle is in good hands when being serviced ensures me as a repeat customer.
Top notch experience, and super grateful for the complimentary car wash!!
Finally we are getting it fixed so I look forward to filling out the survey in full next week when the repairs are done
Troy was great about keeping me updated on the status of my truck.
Great customer and car service!
Do not contact me to discuss it, I already talked to the manager about how I wasn't satisfied and I told my representative also.
a great and professional service. Thanks Marcos
Mr. Greathouse is extremely professional and more than willing to go the extra mile.
Billy Amaral and your technicians continue to provide excellent service.
Thanks,
Gary
Troy was excellent! top notch service! above and beyond, made us feel ultra comfortable
Quick, complete, expert service guidance by Allen Bendix. All employees very courteous
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