The repair process was fine,but the need to update software on a car less than 1 yr. old is bizarre. What if the problem had occurred on my way to Burning Man?
As always, Dave Greathouse and your service department does a fantastic job!
Thank you!
Marti Oliver
Helpful,friendly and informative
Dave Greathouse was very helpful
Thank you
brought in for technical bulletin service - reflash of A/C ECM and oil/filter change. I guess I should be happy that the oil change was done. One out of two successes is better than baseball.
Quick service, and helpful at the front desk. Shortest visit yet.
Awesome service as always! Thank you for your help Troy
Troy was very helpful throughout the process and kept me informed at all times of the status of my vehicle and did a thorough job of explaining my options.
Despite confirming my telephone number with the office before leaving, the office managed to send all of their update-related text messages to the wrong number - that of my boyfriend who was nice enough to drop my car off once over a year ago. This is the second time this has happened; I was especially sure to confirm my phone number this time as a result, but the issue still arose. Otherwise was very happy with the service
Friendly customer service. Nice and knowledgeable
Specifically came back to this dealership because I knew that Dave would ensure quality service of my Jeep.
Allen's help with prompt, respectful, and efficient. Good to work with him for my Renegade Trailhawk's first oil change and service.
Excellent service advisor, keeps client up to date, goes out of his way to keep you happy 10/10 good service
What do you not understand about having a scheduled appointment. Troy did his best but I had to change my plans so that I could make my initial appointment. They could not fix my car secondary to not having a tech to do the work. Not my fault. Had to then come in the following week.Really, what kind of business do you run. If you were a restaurant you certainly wouldn't get an A rating. You would be closed down!
Billy was great. Thanks for the great service Billy
Troy was great! Perfect gentleman, did what he said he would do and kept me informed at all times. Also, after spending almost $1,800 having the car come out squeaky clean completely brightened my day. NICE TOUCH!!! Thanks.
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