Allen is trying to get our delaminating leather dash covered under our warranty
Was very happy with Allen service
First time here. Very happy with the service.
Thank you for your service
Dave is professional and thorough. He is the primary reason I bring my jeep to Rancho jeep for service.
i dropped off my truck for a sensor problem that affected the cruise control and also traction stability. they emailed me a couple of hours later and told me they reset the sensors in the computer. I drove it a couple of miles and the traction sensor came back on. I dropped off the truck again (same day) and told them to check it out again and this time, drive for a long drive. Wyatt told me they will have to do a diagnostic test (charge me for the test). this problem occurred after I dropped off the truck earlier for the same problem two weeks earlier. I hope they can fix the problem and take care of the diagnostic fee for my time and trouble.
The best service I I received to date. In the past I have not always experienced
Good service. So thank you to Tony
Billy was great to work with. I appreciate his help and honesty
As soon as I left my check engine light came on. This is the second time that this has happened.
Poor service. Poor attitude
Mr. Amaral kept me posted & updated on the status of my van while it is under their care. Repairs took less days than I expected. Repairs done on van all written on the copy of statement invoice. Very interactive & simple text mgs from him from start to finish really created a sense of customer importance. A job well done. I am very satisfied with the experience I have while my van is under his care.
I will always have my car work done by Dave Greathouse
He is a wonderful service advisor .
Billy did a great job; helpful, fast, friendly and thorough. Thank you!
Dave, as usual, never disappoints! His customer service and attention to detail is outstanding! Thank you, Dave!
Marti Oliver
Totally helpful, as usual.
I had an oil change on my Ram and it dripped oil for two days. The reason is due to when the oil filter was removed oil ran down the cross member and onto portions of undercarage. The mechanic didn't degrease/ clean the area so when parked at home it drppied and made oil puddles on driveway. Other oil change facilities clean area around oil filter and where oil dripped onto surfaces. A quick cleaning would have eliminated the oil issue. At first I thought there was a leak and felt worried that a simple oil change would turn out poorly.
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