No trouble, easy handling, fast
Troy was very nice and very prompt at helping check in and check out! He even did something above and beyond for me that just made my day! Thanks Troy!
Always excellent servicing on my vehicle. Really attentive staff
Troy was amazing! In the past when I show up I've been made to wait for the attendant I'm assigned to, this time, even though I was assigned to someone else, Troy saw me come in and not only addressed me by name but quickly got me checked in and out as quickly as possible, making me feel valued and appreciated. Thanks again Troy!
Dave went above and beyond to help me resolve the problem I had with the U connect system.
Never got an update on my car the whole week it was there. Made several attempts to get ahold of my service advisor which I was told he was there just with a customer which wasn't true because when I showed up to the dealership they said he was never here today. No one knew what the status was on my car until a super nice advisor Billy (who by the way was the only helpful advisor there) figured out what was happening with my car and brought us back to see the vechicle, Turns out the car was done in the morning but the tech never finished doing the paperwork so my car was sitting there all day. Totally unprofessional and highly dissatisfying. I would rate you a 1 out of 5 and that one star is only because of BILLY!!!!! That man needs a raise for dealing with how messed up this place is. Also I love getting my car back with the low fuel light on, when I turned in my car with plenty of gas.
David was very kind and courteous and prompt. It was a very pleasant experience.
They ignored me the whole time. Need improvement their costumer service skills.
Car wash would be nice but other than that all went well, thx.
The customer service Zachary provided was superior to any other car dealership that I've ever been to in my life.His knowledge and expertise to get me through the process of being checked in and listening to what my problem was and having it fixed was great. I will be telling my friends to have their cars taken over to Zachary to be serviced for things like oil changes and other problems. Even if they don't on a Chrysler or Dodge product the customer service that Zachary provided was a 10+
Customer service is great. Good guys!
There is still work to be done however Allen has yet to call us back to schedule the work. Still waiting for a call back.
Dave is the best! He always works with my schedule and is print to respond to calls or emails.
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Super service
Quick in and out
Very friendly
There is no solution to the issue I came in with. My vehicle is 1 month old and I have. Problem with a faulty fuel filler tube. Not happy at all.
Thanks to Dave for the excellent service. Armando R
I came in for a recall part, specifically made the appointment for it and asked about the part. You kept my car for 4 hours and then told me you didn't have a part but gave me a quote for $850 of suggested maintenance. I am appalled at your lack of courtesy for people's time!
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