Thank you for fixing my car. the only thing is that they should have found it the first time around but it a done deal im happy about them fixing my car so job well done
Hollie handled my car service request very promptly and my checkout was also very speedy
I do request, however, that the service personnel in the shop do restore my radio stations as I had them, and not have me get back in my car to blaring rap music.
Additionally, if for any reason the battery is disconnected for service, I would appreciate the mechanic resetting the clock to as it should be. That would be a nice touch for extra customer service and would be noticed by the customers
Hollie Took care of all my request for service. She handled my drop off and pick up very efficiently.
I did get a rental compliments of Ford and I really appreciated it, but the vehicle was very dirty inside and outside and only a fourth tank of gas in it.
Terry always treats my vehicles as they were his own.He also makes sure I'm aware of what Ford recommends to taken care of when they are due. He also communicates well on progress and other things that he suggests needs attention.
Dearry Smiley wrote up my order for "The Work". Christopher Stebems preform my order . Receive Report Card which i like alot and reset oil life.They did a great job .Thanks
Got me in & out quick. ????????????
The service crew and technician where awesome.
Smiley,was very helpful and informative in helping me with
getting the maintenance on my Explorer. Made suggestions
when needed. Called immediately when the car was completed.
I gave Mike a real short notice on my arrival time for service. He was accommodating and made me feel very comfortable.
I paid for s service that was suppose to clean corrosion off of Barry terminals. But the metal piece that holds the battery down was full of corrosion. I understand this may have nothing to do with the battery function, I still think an extra few minutes could have been taken to Clean the corrosion off of the part that holds down my brand new battery. Presentation is priceless when it comes to a customer satisfaction. Also, there was oil and grease left all over the door panels and door handles inside of my car.
Michael kept me informed throughout the entire process
Smiley that works in the service department is a very great guy and he was very helpful and he looked out for me and that was excellent service
He has been an excellent representative listened to all my concerns.
Great service and enjoy the coupons. It makes me feel stronger about servicing my F-150
Holli was very Nice and helpful. Answered all my concerns. I couldn't ask for better service. Thank You
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