Great service and excellent service advisor!
Sabrina is the most polite service advisor that I've ever encountered. She goes the extra mile to satisfy her customers.
Very satisfied. Got me in and out.
very efficient- better than last visit
Terry is great he is always professional and treats his customers well. I would recommend Terry to anyone getting their vehicle serviced or repaired
Do y’all do a multi point inspection on the vehicle when they come get service? And if y’all do multi point inspection. I have never received a report for it.
The attention and care that i received by Sabrina **** Was Super excellent. Her attention to detail and her way of assuring me that everything will be taken care on my vehicle repairs made my experiece wonderful. The repair technician show me the problem withmy truck and the quality of his work was excellent.
Hi, whom it may concern the servicing of my Ford f-150 was handled very professionally I appreciated the service greatly.
My consultant's name was Scott. Not sure if "Thomas" is his first name and he goes by "Scott"? Either way, he was a pleasure to deal with in my ordeal. All great with my experience.
Great and timely service!
Always have a good service experience with Smiley! He does a great job!
You all are the only ones that change my oil and I was told that the plug was strip and I had to pay for a part and labor. I am very upset with that part. The girl was very nice
Today I had my vehicle serviced and was not satisfied with the quality of service received. Upon approaching the service area, I was clearly ignored. Several service representatives huddled together quickly dispelled in many directions. Once I made my presence known, Thank to Ms **** I probably srill standing there. As a loyal customer, I still decided to leave my vehicle. Shocked by the fact that I purchased a $60K vehicle with your dealership and you could not oblige me with a loaner. Upon pickup, I was appalled by the charges. $(119.00 for 2 fuses). I was quoted a charge over the phone but it was very different at the point of pickup. Almost doubled. After my vehicle was left for day and still had to wait. Ms **** did a good job, addressing me as Sir and call to tell me she was off and the the other Service personal will take care of me. Well they did a poor job. Poor customer service. Unacceptable!!!!
Thomas did a great job took care of me he was very knowledgeable and I'm very satisfied with my purchase
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