Ivy did a great job of getting my vehicle in and out much quicker than I expected and explained everything they did thoroughly.
Great Service. Got me in and out very quick!!!
The staff was very courteous and friendly. I am completely satisfied with the service I received. Thank you
Had a big problem and you guys worked me in your busy schedule
Thank you
Got my truck in and out in a timely manner and very friendly service
Very good service writer. Would seek her out when next service due.
It was nice of them to squeeze me in on the power steering issue. And now I'll be back in February to do the brakes. And a a/c recharge in may
Excellent Service! She was a huge help.
Dave is an efficient and professional employee. I also appreciate his quick response to inform me about the issues with my F-150. He’s set the bar really high.
Beet took great care of us and our car. He covered all details of our service and had it done very quickly. Much appreciated.
The service was fast and the service person was friendly.
Excellent...I love Fast Lane and all the folks there!
Excellent customer service is one reason why we purchased our last two vehicles at Crossley Ford.
Also, they are strong supporters of Liberty North High School and Liberty Public Schools
Ivy is very efficient and so very helpful. Her friendly attitude made this a pleasant experience. She is great.
Good service from Mark. Thank you.
The transmission thing has been an issue with the ford cars for a while now and every one knows about it. When I got the escape I thought it would be better but after 87,000 miles on a 2016 Ford Escape my transmission went out unexpectedly and a new one was $6,500. Well no one has that just sitting around so I had to fight it and the ford company only paid $2,500 of it and left me with $,3,800. Still a bunch of money. So I did talk to them and thanks to a sales rep and the owner they did pay an additional $500 of the bill and it was down to a total of $3,300. Still a lot but they did what they could and I was very thankful of it. I love my car, hate that it died so soon but I love the way it drives. Thanks again to Gary Crossley Ford for doing what you could it runs like it should now.
Techs are always very nice and polite
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