I asked that the car be vacuumed-I’m not sure they were able to do that, as I couldn’t really tell. They must have done a really fast job on the task...
Timely updates and check ins via text are great. Complimentary lyft rides appreciated.
Gary has been super clear, courteous, and professional through what's turned into a surprisingly expensive repair job. He answers questions directly and consults your techs when there's any uncertainty. Please let Gary know I've been very pleased with the service he's provided to date.
I will continue to return for service from **** Hannah solely based on the excellent customer service from Vladimir. I live and work in Oregon and the commute is a pain but I trust him and his genuine care and kindness
I had to schedule 2 appointments for the repairs but I understand why as a mechanic and I was very pleased with the positive response and effort put into making it as simple as possible. I also worked with vlad and he was knowledgeable and friendly as well. All around a great experience. Thank you
Vlad was very kind, genuine and considerate to my son and I and of our time. He made sure the service was completed timely for us to make the ALS walk.
Great, friendly service. Appreciate the help you guys offer with the new car.
Heather is great, she is friendly and efficient. Give her a pay rise.
Happy with progress updates and condition of vehicle on return.
Never saw Ryan Wade. Dealt with a girl. Car was not vacuumed. Window not cleaned. Two light alerts are on the dash since I left. Lightbulb and tire. Which means now I have to come back in.
Would’ve been nice to get a call before end of day on day one with an update. Then, had to call for an update next morning. Left a message and didn’t get a call back until almost 2 hours later.
Well first time I brought car to you guys tech told representative that he heard noises I'm hearing then told me different now take it back for a second time say they reset a tsb which looking up the tab it states the same problems I'm having not to happy
Heather gave me the facts and proposed solution. The team took care of the issues as soon as parts arrived. Heather notified me when the Jetta was ready for pick up.
Thanks, Dave Winters
I really appreciate having my car serviced without an appointment when the engine light was on. Thank you to Vlad for making it happen! Much appreciation!
Glad was awesome! It just took 2 hours to put my new tire on when I was told it would take 45min to 1 hr. Otherwise great service
Ryan was amazing with his customer service!
Ryan took great care getting our car taken care of.
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