Vlad is always very helpful and explains things well.
Heather did a great job, she’s very kind. The actual service took way too long for just an oil change.
Vlad, with his knowledge, professionalism, and great attitude should be the person everyone who comes in for service deals with
gary Was great. He explained everything to me so I could understand. The problem was that when I got to me apt. No one new I even had one. So as a result no one new I needed a car to drive back to Portland. That was inconvenient.
That’s all. It all turned out ok in the end.
Thank you.
It took a while to install but my headlights look really nice!
See you in a week to do more work
Very satisfied with the service and experience we had with **** Hanna Volkswagen.
It was a great experience and friendly staff!
He did a great job. He was very nice also.
I was pleased to find out the clock spring was now covered under my warranty. Last time I was there i was told i would have to pay over $500.
Car was not washed when we picked it up. We were given a coupon to go through a car wash on our own time. Not okay. Especially since I specifically asked them to wash it for us. This was my 16 year old daughter’s car and her first day of junior year and first time being able to drive to school was the next day. Also, was unaware that an oil change would cost just under $100. Even after I showed them a coupon for a first time oil change, was just told it was for non synthetic oil only. He didn’t even offer me the synthetic oil change coupon, which was just below the other one online. I had to go back in and ask why I couldn’t use that coupon for this oil change. He did change it for me, but I shouldn’t have even had to ask. He also said I could use the coupon, but he’d have to add another quart of oil to get the deal. Only saved me $10, but that’s better than almost $100 total. Very disappointed. Only poor experience so far at a **** Hannah dealer. This experience was not handled by Ryan. It was another service writer that checked us out. Ryan was very nice though.
Pleasant visit. All my questions were answered
I am satisfied with the service for the issues I had but less then 24hours later and the car won’t turn over ????
Everyone did a great job. Very professional, fast and friendly!
Ryan is always been great. He’s professional kind and always has a great attitude
There was $ 180.91 withdrawn from my account for service on the 28th August that same date i came into the service center and paid $167.20 for that same service. When can i expect my refund?
Everything was excellent! Service was professional , warm, friendly and accurate regarding time estimates. I loved the text method of communicating. Facilitating transportation was also absolutely clutch!
Wayne always provides personal attention and professional service. Thank you Wade??
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