Great service. Thank you for all your help.
When I first show up at my appointment last week it wasn't on the books somehow and then when I made my appointment for today I had set it for 10am I got a text saying it was for 8:15... And then it still took almost 2 hours for an appointment?!
Got our vehicle in right away and got the key reprogrammed without an appointment.
Except the high cost of replacing a headlight. Service is wonderful!
Ryan is the best and I always get the best service from start to finish!
Great service. Things went very well.
This was an easy and great experience. The LYFT return link for a flexible ride didn’t work for me. Gary was very helpful, kind, attentive to my concerns.
Gary was very courteous and helpful. I didn’t have an appointment as my car had an unexpected problem. He did not hesitate to get my car in for service and communicated with me throughout the day. Great customer service!
After purchasing a vehicle and an engine light going on I was concerned but you made it right and fixed it at no cost. I also appreciated having it delivered because I had spent quite a bit of time traveling already. Only thing that could have been improved was a full tank of gas.
Vlad is always very friendly and professional. His customer service skills are to be admired! He is always accommodating and lets us know what is happening. I will always ask fir him he is incredible!!
Excellent explanation, friendly and personable, totally satisfied
Thank you so much for all the help and support! We appreciate you taking the time to find out what was going on with our car and resolving it, and also for providing outstanding customer service. It truly has impacted us and we know we have someone we can trust with our car!
I just simply enjoy Gary’s nice demeanor and the way I’m treated at Volkswagen! Everyone is always really nice and it makes me want to keep coming back.
Ryan is always super cool and really thorough with everything and explains everything very well .... pretty much the whole volkswagen staff is very nice to me and helpful everytime i go in there.. i feel like there is always at least 2 staff members there that will offer me a job or tell me that i should come work for Volkswagen... haha... anyways... always a pretty good expereince tho when i go there.... thanks again
Vehicle was brought in for lack of cold air from the a/c unit.
Said they recharged it seemed okay but I used it just today and it's just not blowing cold like it used to before the 80k service.
I really, really need you guys to fix this problem.
Great services and friend staffs. Vlad took care of my car and right away and offer ride acommodation.
Thank you for the awesome Serices
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