Timely and friendly staff. Thank you.
No contact necessary but it was a very complicated day due to lack of clarity. Will not be returning to **** Hannah.
I appreciate Ryan's notifications regarding my car...needed service and time needed for the service.
Ryan is amazing. He is always available for all my crazy questions and concerns. He is open and his communication is great.
The VW Service Team RAWKS.
Mostly satisfied, I had my car taken back earlier than appointment time so that was a good start, but would’ve been nice to have been given a time estimate on the appointment. And one issue I brought the car in for—a slowly leaking tire was not addressed at checkout, I had to ask about its status and it took a while to get a response
Awesome service thank you
I always bring my car in to the Vancouver VW. Ryan is very trust worthy, thorough, and genuinely nice!
Excellent very satisfied thanks
Very nice to work with.
Very fast.
Vladimir is always easy to work with. Quick repair under warranty and lots of appointment availability.
Very pleasant personality and knowledgeable
Vlad has a wonderful demeanor and approach to handling customers, and he's incredibly knowledgeable about VW products. It was a pleasure having him as my advisor.
Gary was very nice to work with.
I dropped my car off at 1030 am, took the Lyft provided by the dealership ship. I was told I would be contacted through out the day via text or call. I didn't hear a thing untill 5 minutes to close when I had my wife drive to pay and pick up the keys because I was stuck at work. Had I been contacted throughout the day as I was told I would be,my wife and I could have made better arrangements. Rather then the chaotic last minute before close "how am I going to get my car so I can drive home later that night". I think the sticker shock of a $500 dollar bill to tell us there is a $1300 problem would have been mitigated by better communication. I've been a long time fan of the dealership. Today was certainly an off day and was managed poorly.
Vlad was great to work with, very professional!
Zhukov doing perfect job!????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????
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