Service Center

Real Reviews From Verified Customers

Teresa P.
4 out of 5
3/1/2019
Ryan Wade and team is always on top of service issues and coordinating with techs and communicating with customers. Best dealership service dept I have experienced in many years. Much appreciated and worth an hour drive past several other VW dealerships to come here! Thank you for remembering what customer service means in the service department!
Annie E.
5 out of 5
2/28/2019
Vlad is awesome, and got my tire repaired instantly. Everytime I come to **** Hannah VW, it is a terrific and informative experience.
PAUL H.
4 out of 5
2/28/2019
Truly appreciated Gary !
Jennifer B.
5 out of 5
2/28/2019
Gary is the best! I love working with him.
FRANK N.
5 out of 5
2/28/2019
Everything went well.
Molly C.
5 out of 5
2/28/2019
Your employee was very informative and personable.
Mircea R.
5 out of 5
2/28/2019
Excellent service !
NANCY F.
5 out of 5
2/28/2019
Ryan was great as usual.
Dara S.
5 out of 5
2/24/2019
Gary is super helpful!!
Ester T.
5 out of 5
2/24/2019
Gary is always very professional and had excellent customer service skills. Thx Gary for always having a smile and having to put up with me.
Denise W.
5 out of 5
2/24/2019
Gary is always amazing
CARRIE L.
5 out of 5
2/23/2019
Gary is awesome! He is knowledgeable, responsive, and epitomizes “Believe in Nice”. He always remembers me on sight despite me being there very often. Keep up the good work!
Fredric J.
4 out of 5
2/23/2019
Should always have a model up for a rental..... our car is 4 years old, u dont think were looking for an upgrade??????
Todd A.
1 out of 5
2/23/2019
I was never informed that installing a headlight bulb would cost $15.00 extra.
David W.
3 out of 5
2/22/2019
Ryan and red team responded to all issues.
Dean B.
1 out of 5
2/22/2019
Invoice showed that windshield had been washed and the front floor area had been vacuumed, neither of which was done.
Daniel B.
4 out of 5
2/22/2019
Thanks for your help. Glad you could get my car back in my hands this evening
ester t.
4 out of 5
2/21/2019
Ryan was great. Also good with communicating with me. It did take a lot longer than expected so I appreciate the loaner. My only issue was and I brought it up with Ryan that the head liner that was replaced but the tech/installer left black oil marks in many places. Ryan offered to clean it but I needed to go. I will try to clean it myself, if not Ryan said to bring it back. Its just an inconvenienc if I have to bring it back. Also giving us a coupon to clean out the car is lame. Especially since it looks like I had a bunch of dust of metal? All over the seat. The car cleaning spot did a lousy job cleaning the car and their vacuum was crap. I would reconsider giving a coupon out to a crap car wash. Ryan and staff was great.
Barbara w.
5 out of 5
2/21/2019
Vlad is an exceptional gentleman and I enjoy my time with him. He is an asset to **** Hannah.
Johnny H.
5 out of 5
2/21/2019
Ryan is great. Extremely helpful and friendly.

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