Great attention to detail
When we picked the car up, it was brought out after 10 minutes & the driver window was down. I got in and raised the window as I pulled out of the lot. It made a loud crunchy noise. I pulled over right away and lowered it to adjust my side mirror back to my setting and test for the sound. It still crunched. We bought it right back in and left the car for your team to check. Today someone called my husband, a cable in that door is now damaged and they want $575 to fix it. NO responsibility was taken by your team. This is not okay with us.
Flawless service....every single time I deal with Ryan Wade.
Best service group ever.
Ryan was extremely kind and helpful. This was our first time having our car serviced at **** Hannah and we will be coming back for all of our service needs. Usually, we have to brace ourselves for up-sales on service we don’t need or repairs done without upfront pricing. None of that happened with Ryan. A+ service!
Quick turn around and kept me informed.
Gary was great! Very helpful, very informative, polite and easy to work with. I’d gladly work with him again and even request him if possible for my next visit. Gary is an asset to the VW team.
Ryan was great very kind and helpful and very concerned about my needs I will definitely be back with my car to get outstanding service.
Ryan is awesome! Give that man a raise!
All was great, especially appreciate the complementary rides to and from home.
Everyone was very helpful
Vlad is the consummate professional when dealing with customers and always finds a way to make it a pleasant and smooth experience!! Give that man a raise!!
Vlad definitely took time to make sure it went as smoothly as possible. We will ask for him whenever we go back.
Great service from very friendly people!
Great, honest service. Thank you!
Thank you Vlad for getting my tire fixed so quickly. Rockstar
Ryan really took great care of the whole process for me including helping me get into a suitable rental while my car was being repaired. I really felt like he cared about making sure things were done right for me and I very much appreciate his efforts.
Vlad is always helpful and knowledgeable. Personally he talks about my car as if he used to be a tech himself.
No complaints over the years I've worked with **** Hannah.
Vlad has shown exemplary customer service.
His knowledge is very helpful towards making informed decisions.
I would not hesitate to direct people to VW Service Department.
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