Gary was awesome. Fast, efficient and courteous.
The service from Vlad was excellent. He was thorough, explained everything, and was very kind **** Hanna is lucky to have him and I was lucky he helped me
As always treated with respect and smiles!!! Thanks.
It took 2 trips in for your people to find a nail in my tire. It cost me 3 hours of pto to get this fixed. Schwab or discount tires would do this in under 30 minutes
Thank you for your service, Just one thing to bring to your attention, you guys forgot to add the new sticker with the service and mileage information and the next service date. Other than that, everything seems to be perfect.
I always get great service from the Vancouver service center!
Thank you for the quick and valued service I was a great pleasure Being assisted while My vehicle was being service
Service took two hours when I would told us going to be 90 minutes. The final cost was $160 in change when I was quoted 140+ tax. After the tire rotation the car has a distinct shutter to it when I drive so i have to take it to have tire balance checked
It’s always a prompt visit. I also appreciate the fact that a shuttle service was offered and even though the shuttle van was dropping another customer off they offered to get me home via Lyft. Ever since dealing with this **** Hannah VW it solidifies why I continue to go here. Keep up the great work.
Gary was professional & customer
Oriented. He answered our ques-tions & satisfied our requests.
Other than the cost of doing
business with **** Hannah, the
service was very good.
Polite staff. Dropped in for 20,000 mile service and tire repair. I appreciate **** Hanna's customer service.
He was very helpful and professional with the service of my car
I really appreciated how they always keep me updated when they found the problem of not, always keep me in touch so I didn’t had to keep on calling and they service is really good. I am very satisfied with Volkswagen dealership would do business with them again!
Labor costs will drive me to go somewhere else to have my check ups
Arrived at 7:15am, Did not get an update or check in on my vehicle the entire time I was there I had to ask twice for an update. After six hours the team finally gave me a vague update on the vehicle after I asked a second time. After receiving my vehicle it was dirty on the inside with scuff marks on the side of the seat, oil hand prints on the hood, white droplets on the windshield. The notes that I provided when I arrived was captured incorrectly. I specified a transmission fluid leak on a 4000 mile vehicle and it was documented as an oil leak. Also in the paperwork it states that I’m supposed to get a car wash card I’ve never received.
My first experience with **** Hannah Volkswagen. Clean. Polite. Happy with work and Ryan’s attitude and service.
Everything was fine, the service crew were the best my only concern is the price very high.
If not for Ryan and Phil, my 'antique' 2001 diesel beetle would be dead but, you cannot kill a bug...
Vlad is a great guy to help with any service needs! I highly recommend and trust him with all the maintenance of my personal vehicle!
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