Outstanding care! Thankful to work with Vlad
If it just didn’t so long.
Service was excellence. Ryan Wade & his team are the best. Problem encountered when scheduling appt. I called rather than online schedule appt. I asked if she could check to see what annual servicing was due so I could better plan my wait time & total expense. Was told to just come in for oil change & make another appt if needed. This is not the way it has been handled the past 7 years. I ended up spending 3 hrs waiting & cost was $400. I expected this was going to happen. Ryan apologized & said call was not handled appropriately.
Vlad is the best service adviser you have. He is knowledgable and honest.
The last two times I’ve had the oil changed in my car - when I pick it up there are tacky oil finger prints all over the car! On the windshield, on the outside by the doors.... I know it’s a dirty environment, but it shouldn’t be like that. I took my daughters car to Jiffy Lube the day before I got my oil changed at **** Hannah and hers didn’t look like that. A bit disappointed.
Always treated very kindly
ad was great. I appreciate his courtesy And attentiveness to my vehicle
Vlad was very enthusiastic.
Unfortunately, the source of my mechanical problems was not discovered.
My axle bolts we’re replaced and retightened but my problem was not solved.
No one has been able to find the source of my driveline noise.
That is very disappointing.
I thought a certified vw mechanic might be able to accurately diagnose
This problem.
I wish they would have washed the car, but it isn’t a complaint. Always great service, I like my VW, fun to drive.
Abby and her crew Kick **** baby!
They removed my air filter during an oil change and didn’t clamp it back down. I’m hoping the rest of the service was completed and there aren’t any unhooked pugs, etc. I bring my car to **** Hannah because I expect the service is better from a dealer. These kind of mishaps are unacceptable.
Service was exceptional and done promptly, before the anticipated time. Very satisfied, thank you
Good job!????????????????????
You guy did everything that the car needed.
Haven’t picked up my car yet. They said Friday and now delayed until next Tuesday for some reasons
I just think there shouldn't be a bunch if fine print on your service coupons.
I loved the addition in a free car wash which saved me time. However, it said that the front floor boards were vacuumed, but that didn't seem to be the case unless something unseen was vacuumed
Everything turned out great!
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