Waited almost 3 hours for my vehicle.
The calibration portion was fine. As for the other 3 issues, I didn’t feel that the root of the problems were being addressed and that I was being patronized with less-than-plausible explanations and potential remedies to mask rather than correct the problems. I can provide more detail if desired.
Thank you.
DALE J
A long wait but job is done...
Ryan, did an excellent job. I couldn’t be happier. Thank you
Was a pleasure to work with Vald on getting my car taken care of
I believe he took a tough situation and stayed engaged with me as well as I could have hoped for. I truly appreciated all that he and the technicians did to correct my vehicles unique issues.
I’ve had several cars through the Service Group. Always a pleasure! Vlad and Ryan are real professionals.
I dont know who vlad is. I didnt deal with him. Car was dirty when I got it delivered, came with new dents on the roof after they replaced the sunroof motor, and the valet key went missing before delivery. It was there when we test drive the car. Sent an email with no response.
Nice morning spent catching up on my reading on your waiting room. Pleasant efficient folks in service department
Excellent as usual , great vw service crew
Ryan was awesome.like always. Got me in quickly and out quickly too.
As always, the best service staff I have ever encountered. Vladimir is both friendly and helpful.
New to the area and very pleased with the service provided.
Always professional and timely work.
I appreciated everyone’s help and kindness. Keeping my car overnight is a good plan for me. Many thanks for transportation home and back to pick up my car. I rely upon the excellent service I always receive.
Gary addressed my concerns andknoted things I
Did not bring up
Vladimir was terrific. Went above and beyond in his customer service!
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