She greeted us right away, was exceptionally friendly and helpful. We felt completely comfortable leaving our vehicle with her and her team.
She took the initiative to look back and see that this was the third time the front valve gasket leaked onto the alternator. Then she worked with the manufacturer to have the repair covered in full. I also appreciated her through details explaining the process. Full inspection also found water in the breaks, without the full through inspection I woulda have never know.
Miguel went above and beyond! My husband followed me so I could ride home with him, but his battery died in the lot. Miguel jumped our car in the rain and was so patient and helpful!
Fantastic job as always from this service department. Miguel and Todd were fantastic. They did both my cars this week. Thanks again!
Miggy was wonderful to work with!
It took much longer than promised to fix our car issue. Not acceptable.
Always the best service. Very customer driven and total focus on getting the job done right.
Megan did check me out today and let me know when the vehicle was done but Miguel did the work last night with checking me in and getting my rental car all set. He did a fantastic job also
I think Mariah is the best service rep I have ever seen at **** Hannah.
Megan provided excellent customer service and keeping me updated on the progress of my vehicle
Meaghan was great and made the experience as easy as possible.
Mariah was great, thank you.
You guys are masters of customer service! Thanks
Mariah was incredibly wonderful to work with, and she made the experience excellent!
Megan was very helpful and communicative throughout my visit! She did a great job!!
One small issue... the passenger seat back was left in a semi reclining position so it was uncomfortable when we got into the car. The seat should have been back in its correct position. Thank you.
My recent service was excellent. They were able to get started early and finished in half the time. All good as far as I'm concerned.
Miguel was great! He did everything
Asked to do!
I loved his Christmas Suit!
Mariah did an excellent job and made the process very simple for me. My repair was covered by VW at no cost to me and I couldn't be happier. Car drives and feels brand new again.
Social